Authentication Error: OpenSSL issue- Desperate need of help

[onebleep]

I've been getting this error: Cannot Authenticate: This may be due to that your Internet connection is down or either firewall or a proxy are blocking...
REASON: OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to account

//On a side interesting note, doesn't matter what password I'm typing in, it still give that error so I'm guessing something is not connecting correctly?

I've tried everything I could think of;
- Switch firewall off
- Internet is definitely ON
- I install the latest R21, reinstalled twice.
- All Cuda drivers up to date
- Tried 2019.1.1-R3 and tried 2018.1.3-R5
-Took my machine to another office to see if the internet is "different" - no luck

Running Windows 10 Pro, Cinema R21. , Nvidia 2080Ti Driver 431.86

I really need help, please. AS usual in the middle of deadlines and need this machine to work desperatly

THANKS for any help!

[bepeg4d]

Hi,
please, try switching to the DNS service provided by Cloudflare:
https://1.1.1.1/dns/
ciao Beppe

[onebleep]

I dont know how switching DNS is going to solve this, all our other machines are running on the same network with no issue. Anyone else have ideas?

[bepeg4d]

Do you have a Proxy server?
https://docs.otoy.com/StandaloneH_STA/S ... upport.htm
ciao Beppe

[onebleep]

OK, I've figured it out, thanks for the advice @bepeg4d

All I did was:


1. Internet Options
2. Click on Connections Tab
3. LAN Settings
4. Automatically detect settings (mine was on "use proxy server for LAN...')

Also, I used wifi instead of the network but I don't think that would have an issue?

[hellguy]

Hi,

From the error code shown in your screenshot and your later note about removing a configured proxy server,
the likely cause of your issue would have been a proxy that was attempting (and failing) to MitM the SSL connection.