CUDA error 999: unknown error

Autodesk Maya (Plugin developed by JimStar)

Moderator: JimStar

Post Reply
sampakinpa
Licensed Customer
Posts: 110
Joined: Mon Dec 03, 2012 11:46 am
Contact:

Hi,
several computer in our render farm are not rendering. Maya output window gives this message:

CUDA error 999 on device 3: unknown error
-> failed to link file
device 3: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 3: failed to compile module 0


Anyone knows whats this message means exactly?
2x Xeon E5-2620, 32 GB RAM, 4X GTX1080ti, Windows 10, Octane 3 for Maya 2018, Radeon HD6450 for disply BRIO Animation ltd
BK
OctaneRender Team
Posts: 1436
Joined: Mon Oct 31, 2016 7:54 pm

sampakinpa wrote:Hi,
several computer in our render farm are not rendering. Maya output window gives this message:

CUDA error 999 on device 3: unknown error
-> failed to link file
device 3: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 3: failed to compile module 0


Anyone knows whats this message means exactly?
Hey Sampakinpa,

It could be the Nvidia driver issue. Please try installing OctaneRender for Maya 4.05-13.46 [STABLE]/OctaneRender for Maya 2018.1.3-14.39 [STABLE] and Nvidia driver Version: 419.35 and see if it still crashes.

cheers
Kind Regards

bk3d
sampakinpa
Licensed Customer
Posts: 110
Joined: Mon Dec 03, 2012 11:46 am
Contact:

Thnks, I'll try ASAP
2x Xeon E5-2620, 32 GB RAM, 4X GTX1080ti, Windows 10, Octane 3 for Maya 2018, Radeon HD6450 for disply BRIO Animation ltd
sampakinpa
Licensed Customer
Posts: 110
Joined: Mon Dec 03, 2012 11:46 am
Contact:

sampakinpa wrote:It could be the Nvidia driver issue. Please try installing OctaneRender for Maya 4.05-13.46 [STABLE]/OctaneRender for Maya 2018.1.3-14.39 [STABLE] and Nvidia driver Version: 419.35 and see if it still crashes.
This definitely worked, Thanks BK.
2x Xeon E5-2620, 32 GB RAM, 4X GTX1080ti, Windows 10, Octane 3 for Maya 2018, Radeon HD6450 for disply BRIO Animation ltd
Post Reply

Return to “Autodesk Maya”