Several Scenes with the same Bug

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
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Powel2097
Licensed Customer
Posts: 35
Joined: Sun Mar 03, 2019 2:38 pm

Hi there,

My first Bug report, because it is getting pretty annoying.
I can’t leave a render over night, because it is crashing after 10-40 rendered Frames.
I can’t send the Scene because it is under NDA.

Cinema 4D R20
Octane 2018.1.3

I am on OSX Version 10.13.6
64 GB Ram
1x GTX 980Ti
2x GTX 1080Ti

Render Slave on Windows 10
16GB Ram
3x RTX 2080

Both are using out of Core 6GB although the scene isn’t exceeding 8 GB.

Please Help!
Attachments
_BugReport.txt
Bug Report
(480 KiB) Downloaded 176 times
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bepeg4d
Octane Guru
Posts: 10392
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi,
please, open a scene, then go to c4doctane Settings/Others tab, and, at the bottom of the panel, enable all the Log option checkboxes:
Image
Then, load the scene in Live View, then in Picture Viewer until crash, and finally share the c4doctanelog.txt file that you find in c4doctane directory, or in the path specified in Settings/Others panel, thanks.
ciao Beppe
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aoktar
Octane Plugin Developer
Posts: 16066
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
Contact:

It doesn't seems like a bug for plugin. It's crashing at the renderer. So check your free Vram and ram during render session. And record a log as beppe said. We can't help much if you're under NDA.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
Powel2097
Licensed Customer
Posts: 35
Joined: Sun Mar 03, 2019 2:38 pm

I did as you said.

1. the scene in LV is around 5GB only.
2. when starting PV render, it stays at around 5GB
3. after 5 Frames it crashed again.

there are some cloners in the scene. some on render instance and some not.

attached is the octane Log.

the Error Window before the crash, says.
liboctane.dylib crashed.
Attachments
c4doctanelog.txt
(2.95 KiB) Downloaded 199 times
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aoktar
Octane Plugin Developer
Posts: 16066
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
Contact:

Please select all flags as Beppe showed
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
Powel2097
Licensed Customer
Posts: 35
Joined: Sun Mar 03, 2019 2:38 pm

I did, but it is switching itself off, all the time.
hopefully it´s in there now.
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c4doctanelog.txt
(4.63 MiB) Downloaded 184 times
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aoktar
Octane Plugin Developer
Posts: 16066
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
Contact:

Powel2097 wrote:I did, but it is switching itself off, all the time.
hopefully it´s in there now.
Flags are saved to scenes not a general preference, be careful for this.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
Powel2097
Licensed Customer
Posts: 35
Joined: Sun Mar 03, 2019 2:38 pm

Did it work with the flags?
Are they all in the last file?
Powel2097
Licensed Customer
Posts: 35
Joined: Sun Mar 03, 2019 2:38 pm

After trying everything out,
the thing that helped, was switching off AI Denoiser....

Apparently, it has some problems with bis resolutions.
SO it wasn´t a problem with VRAM.

The Resolution of the Szene was 5524x1080
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