Random Octane 4.0 Errors in C4D R19

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1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
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All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
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bajazetov
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A. Windows 10
B. 2x Zotac 1080 AMP Extreme
C. 64 GB DDR4
D. Nvidia driver version 417.35
E. /
F. OctaneRender plugin version 4.0
G. Cinema 4D R19.068 Studio
H. I get random octane errors. The last one (see attached log) happened while I was rotating the camera.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).

Let me know if there is any other info I should provide. Thanks
Attachments
pyramid.zip
Cinema 4D scene causing the error
(17.27 MiB) Downloaded 182 times
LOG octane 4.00 190110 192818.txt
Error Log
(1.73 KiB) Downloaded 185 times
Last edited by bajazetov on Thu Jan 10, 2019 8:37 pm, edited 1 time in total.
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bajazetov
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I have just tried Octane 4.01.1 RC2 and it is exactly the same. When I try to render the scene to PV Cinema 4D gets frozen for a second and it crashes without any errors. Or maybe there are some error C4D error logs but I don't know where to look for them.

Thanks
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bajazetov
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Here is the Cinema 4D log:

Loaded Octane DLL:OctaneRender Studio 4.00 version:4000021
Octane Render VR for Cinema 4D V4.00 built for:190 C4D vers:19068
Octane Render SDK version: 4.00
Py-Parametric Tools 1.0 successfully initialized
Activation time=5.109 sec.

FRAME 54 fps:30
--------------------------- EXPORT LOG ---------------------------
Export materials time= 1.204 ms
Collect objects time= 11.397 ms
Mesh creation time = 18.276 ms.
Total export Time = 122.528 ms
MB:0/0 ST/MOV:0/2 Nodes:23 Tris:26k DispTris:0 Hairs:0 Meshes:74
VRAM used/free/max:1.117Gb/5.327Gb/8Gb Out-of-core used:0Kb total used RAM:8.454Gb
Device:0 TotMem:8Gb rtData:669Mb film:137Mb geo:4Mb node:1Kb tex:60Mb unavailable:1.419Gb temperature:60
Device:1 TotMem:8Gb rtData:669Mb film:148Mb geo:4Mb node:1Kb tex:60Mb unavailable:1.556Gb temperature:67
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aoktar
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Nothing extreme or suspicious in the log. You may have problems with OS/driver/gpu.
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bajazetov
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aoktar wrote:Nothing extreme or suspicious in the log. You may have problems with OS/driver/gpu.
Thank you.

* I tried clean driver install as suggested here viewtopic.php?f=86&t=70253 but it didn't help.
* So I tried to turn off one of the two cards in Octane settings and try to render the image - it worked with one card. But the other one failed.

Does it mean the other card has some malfunction?

Thanks
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aoktar
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bajazetov wrote:
aoktar wrote:Nothing extreme or suspicious in the log. You may have problems with OS/driver/gpu.
Thank you.

* I tried clean driver install as suggested here viewtopic.php?f=86&t=70253 but it didn't help.
* So I tried to turn off one of the two cards in Octane settings and try to render the image - it worked with one card. But the other one failed.

Does it mean the other card has some malfunction?

Thanks
Does malfunctioned gpu work fine alone?
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bajazetov
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Does malfunctioned gpu work fine alone?
Nope, it is the one that crashes Octane renderer / Cinema 4D when Octane is activated.
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aoktar
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bajazetov wrote:
Does malfunctioned gpu work fine alone?
Nope, it is the one that crashes Octane renderer / Cinema 4D when Octane is activated.
So problem may be related with gpu. Pls try to lower gpu frequency.
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bajazetov
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:!: Decreasing GPU frequency by 150 MHz helped. Thanks!!!
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aoktar
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bajazetov wrote::!: Decreasing GPU frequency by 150 MHz helped. Thanks!!!
It's not a bug for Octane so as I expected.
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