Subscription V4 not working

[Tijack]

Hello,

I probably missed something but, today I bought the 1 year subscription to get the C4D plugin.
So I paid 179 dollars.

I downloaded the C4D plugin V4.
But in the standalone list, all I have is the standalone V 3.08.

What can I do to have the V4 standalone ?

I was looking on the upgrade page but it tells me that "You currently have no eligible products attached to your account."

Any help ?

Win 10 / 1080ti

[Tijack]

OK, thanks to the supprort, it's resolved