Linux 16.2.2 library issues

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.

All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
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grimm
Licensed Customer
Posts: 1332
Joined: Wed Jan 27, 2010 8:11 pm
Location: Spokane, Washington, USA

Hi Guys,

Thanks for the new Linux version, but I'm having an issue running OctaneServer:
jason@gemong ~/graphics/blender-octane $ OctaneServer
OctaneServer: error while loading shared libraries: /jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk/libsenseEIV.so: cannot open shared object file: No such file or directory
Jason
Linux Mint 21.3 x64 | Nvidia GTX 980 4GB (displays) RTX 2070 8GB| Intel I7 5820K 3.8 Ghz | 32Gb Memory | Nvidia Driver 535.171
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mac3d
Licensed Customer
Posts: 105
Joined: Sun Jan 15, 2012 10:35 pm

grimm wrote:Hi Guys,

Thanks for the new Linux version, but I'm having an issue running OctaneServer:
jason@gemong ~/graphics/blender-octane $ OctaneServer
OctaneServer: error while loading shared libraries: /jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk/libsenseEIV.so: cannot open shared object file: No such file or directory
Jason
Identical problem..
Ubuntu 16.10 64 bit
My Computer:i7 2,6ghz ram 8gb schede video nvidia 9600tso 512mb gtx560ti 1gb mainboard asus p6t se sistema operativo:Ubuntu 14.10 64 bit
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DrawFun
OctaneRender Team
Posts: 379
Joined: Fri Aug 25, 2017 5:02 am

Hi grimm and mac3d,

Sorry about the inconvenience. We are fixing it now and will update the linux version once it gets sorted.
As workarounds, could you please try to fetch libsenseEIV.so from standalone v4 rc2 packages/folder and put it under {$OctaneBlender}/lib? Thanks.

Cheers,
DrawFun
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DrawFun
OctaneRender Team
Posts: 379
Joined: Fri Aug 25, 2017 5:02 am

Hi grimm and mac3d,

Just got the download link updated. Please try to reinstall to solve this issue. Sorry about that.

Cheers,
DrawFun
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grimm
Licensed Customer
Posts: 1332
Joined: Wed Jan 27, 2010 8:11 pm
Location: Spokane, Washington, USA

Thanks Drawfun, but I'm still having the same issue. I also looked in the archive for the libsenseEIV.so library file to manually install, but it's not there. I downloaded the run file twice to make sure I had the new version, but no difference.
./OctaneServer
./OctaneServer: error while loading shared libraries: /jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk/libsenseEIV.so: cannot open shared object file: No such file or directory
Edited to add that I found the library in the stand alone install and tried copying it to the lib dir under the Blender plugin dir "/usr/local/OctaneBlender/lib", /lib, and /usr/lib but no change in the error. It appears that the path it's looking for the file in has been hard coded into the build?

Jason
Linux Mint 21.3 x64 | Nvidia GTX 980 4GB (displays) RTX 2070 8GB| Intel I7 5820K 3.8 Ghz | 32Gb Memory | Nvidia Driver 535.171
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mac3d
Licensed Customer
Posts: 105
Joined: Sun Jan 15, 2012 10:35 pm

No problem DrawFun, thank you for your work..

No change in the error...
No Renderserver at address..
My Computer:i7 2,6ghz ram 8gb schede video nvidia 9600tso 512mb gtx560ti 1gb mainboard asus p6t se sistema operativo:Ubuntu 14.10 64 bit
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DrawFun
OctaneRender Team
Posts: 379
Joined: Fri Aug 25, 2017 5:02 am

grimm wrote:Thanks Drawfun, but I'm still having the same issue. I also looked in the archive for the libsenseEIV.so library file to manually install, but it's not there. I downloaded the run file twice to make sure I had the new version, but no difference.
./OctaneServer
./OctaneServer: error while loading shared libraries: /jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk/libsenseEIV.so: cannot open shared object file: No such file or directory
Edited to add that I found the library in the stand alone install and tried copying it to the lib dir under the Blender plugin dir "/usr/local/OctaneBlender/lib", /lib, and /usr/lib but no change in the error. It appears that the path it's looking for the file in has been hard coded into the build?

Jason
Hi Jason,

It seems that the download link is not updated correctly. We are fixing it now.
Regarding the lib path, the lib folder is relative to where the OctaneServer is.
E.g. by default, the OctaneServer is under "/usr/local/OctaneBlender". Then please put the so under "/usr/local/OctaneBlender/lib".

Cheers,
DrawFun
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DrawFun
OctaneRender Team
Posts: 379
Joined: Fri Aug 25, 2017 5:02 am

Hi Jason and mac3d,

Could you please try the new link in the release post (or https://render.otoy.com/customerdownloa ... 16.2.2.run directly)? Thanks.
Sorry about the inconvenience.

Cheers,
DrawFun
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grimm
Licensed Customer
Posts: 1332
Joined: Wed Jan 27, 2010 8:11 pm
Location: Spokane, Washington, USA

Hi Drawfun,

Sorry, same error, and I have copied the library to /usr/local/OctaneBlender/lib:
jason@gemong /usr/local/OctaneBlender/lib $ ls
libfbxsdk.so liboctane.so libtbb.so.2 octane.dat
libgomp.so.1 libsenseEIV.so libtinfo.so.5
Octane server is still looking for the file in /jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk
OctaneServer
OctaneServer: error while loading shared libraries: /jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk/libsenseEIV.so: cannot open shared object file: No such file or directory
Jason
Linux Mint 21.3 x64 | Nvidia GTX 980 4GB (displays) RTX 2070 8GB| Intel I7 5820K 3.8 Ghz | 32Gb Memory | Nvidia Driver 535.171
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mac3d
Licensed Customer
Posts: 105
Joined: Sun Jan 15, 2012 10:35 pm

Hi Drawfun..

Thanks again for the work you do for the Linux version, I really appreciate it

'm not a programmer but it seems there is a problem linking to the library?

He's looking for the library inside a folder I do not have... :roll:
/jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk/libsenseEIV.so: can not open shared object file: No such file or directory
My Computer:i7 2,6ghz ram 8gb schede video nvidia 9600tso 512mb gtx560ti 1gb mainboard asus p6t se sistema operativo:Ubuntu 14.10 64 bit
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