Help for a licensed owner of Octane

Area for student license holders to post questions and discuss octane.
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umbcel
Licensed Customer
Posts: 3
Joined: Tue Mar 12, 2013 11:09 pm

Hi,
I am writing to help my friend, Antonio Vallorani, to recover his forum account.
He lost the email used to register himself in the forum and can't recover the password because the email provider disabled his account for a fraudolent use after a succesfull hacking attempt.
He created a new forum account but can't use it to post in the forum because ins't connected to his licensed owner profile.
What can he do to solve the problem?
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bepeg4d
Octane Guru
Posts: 10356
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi,
please, tell to Antonio to sign-in to his Otoy account:
https://render.otoy.com/account/index.php?
and change the registered email and forum nickname, then he should be able to correctly change also the forum password.
If it doesn’t work, please, tell him to write to [email protected] sharing his Otoy user ID.
ciao Beppe
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