Keep getting "The timeout date has passed" error

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tlevi
Posts: 12
Joined: Tue Jun 05, 2018 1:39 pm

Keep getting the following error starting today:

Authentication error: The timeout date has passed (0x2C068E26)
UnityEngine.Debug:LogError(Object)
OctaneUnity.PluginController:LogErrorCallback(String)
System.Object:wrapper_native_00007FFCEBF94370(Boolean)
Octane.DLL:Api_Init(Boolean)
Octane.Api:Init(Boolean)
OctaneUnity.PluginController:Init()
OctaneUnity.PreferenceWindow:OnGUI()
UnityEngine.GUIUtility:ProcessEvent(Int32, IntPtr)

Can not load Octane to Unity editor... Have some urgent "to be rendered" stuff on my table. :)

Can anyone guide me how to fix it?
User avatar
Xhed
OctaneRender Team
Posts: 239
Joined: Wed Jul 10, 2013 10:27 pm
Location: Breda, The Netherlands

Which build version are you using?
- Rick
tlevi
Posts: 12
Joined: Tue Jun 05, 2018 1:39 pm

Xhed wrote:Which build version are you using?
I'm using the 1.1.0.1245 version (Unity says it's the latest) in Editor 2018.1.3f1.
danielzeller
Posts: 2
Joined: Tue Jun 05, 2018 2:29 pm

Same here. I´m using Octane version 1.1.0.1245 and Unity 2018.1.1. It was working yesterday but suddenly I got this error over night without doing any upgrades or anything.

Authentication error: The timeout date has passed (0x2C068E26)
UnityEngine.Debug:LogError(Object)
OctaneUnity.PluginController:LogErrorCallback(String)
System.Object:wrapper_native_00007FF9CE9A4370(Boolean)
Octane.DLL:Api_Init(Boolean)
Octane.Api:Init(Boolean)
OctaneUnity.PluginController:Init()
OctaneUnity.OctaneUtility:LoadOctaneButton()
OctaneUnity.PBRRenderTargetComponentEditor:OnInspectorGUI()
UnityEngine.GUIUtility:ProcessEvent(Int32, IntPtr)
Nugfar
Posts: 1
Joined: Tue May 22, 2018 6:39 am

Same here. It worked fine before Jun 05 and broke suddenly overnight without doing anything.
Authentication error: The timeout date has passed (0x2C068E26)
UnityEngine.Debug:LogError(Object)
OctaneUnity.PluginController:LogErrorCallback(String)
System.Object:wrapper_native_000007FEBA0A4370(Boolean)
Octane.DLL:Api_Init(Boolean)
Octane.Api:Init(Boolean)
OctaneUnity.PluginController:Init()
OctaneUnity.<>c:<GetTierDataFromServer>b__29_0(AuthCodeResponse)
UnityEditor.AsyncHTTPClient:Done(State, Int32)

I tried Unity 2018.1.0f2 and 2018.1.1f1. Same result.
User avatar
Xhed
OctaneRender Team
Posts: 239
Joined: Wed Jul 10, 2013 10:27 pm
Location: Breda, The Netherlands

We have pushed an update (1.1.1.1314) which should resolve the issue.
- Rick
tlevi
Posts: 12
Joined: Tue Jun 05, 2018 1:39 pm

Updated, authentication went well, but it says no CUDA GPUs, so no image is rendered. Have a GTX960M in my notebook.
tlevi
Posts: 12
Joined: Tue Jun 05, 2018 1:39 pm

On my notebook (GTX 960M) getting thise error:

Error loading node: Object reference not set to an instance of an object
UnityEngine.Debug:LogError(Object)
OctaneUnity.AutoNode:Load(Stream)
OctaneUnity.Manager:LoadNode(Node, Byte[])
OctaneUnity.PBRRenderTargetComponent:Load()
OctaneUnity.PBRRenderTargetComponent:InternalUpdate()
Octane.RenderTarget:OnUpdate(PBRRenderTargetComponent, RenderTarget)
OctaneUnity.ObjectLink`2:Update(HashSet`1, Boolean)
OctaneUnity.Scene:UpdateRenderTargetComponents()
OctaneUnity.Scene:UpdateScene(Boolean)
OctaneUnity.PluginController:UpdateInternal()
OctaneUnity.UpperManagement:Update()
UnityEditor.EditorApplication:Internal_CallUpdateFunctions()

...and the no CUDA GPUs message at the corner of the viewport, but on my desktop computer (GTX 970) works fine.
tlevi
Posts: 12
Joined: Tue Jun 05, 2018 1:39 pm

After updating to the latest Octane and the driver by NVIDA CUDA Toolkit 9.2, everything works fine even on the GTX 960M. Thanks! :)
User avatar
Xhed
OctaneRender Team
Posts: 239
Joined: Wed Jul 10, 2013 10:27 pm
Location: Breda, The Netherlands

tlevi wrote:After updating to the latest Octane and the driver by NVIDA CUDA Toolkit 9.2, everything works fine even on the GTX 960M. Thanks! :)
Good catch. I've made a note of it in the release notes.
- Rick
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