Octane Blender new version won't render

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
mattafeller
Licensed Customer
Posts: 13
Joined: Wed Nov 05, 2014 1:51 am

hey i just downloaded and installed the newestbuild for Blender Octane and it wont let me render, not in the image or in the viewport, and it wont recognize my two GPU's

I made a video showing you my issue




please help me haha
User avatar
grimm
Licensed Customer
Posts: 1332
Joined: Wed Jan 27, 2010 8:11 pm
Location: Spokane, Washington, USA

My first inclination is that your video drivers are old and might be using an old version of CUDA. That would be my first step in fixing the issue. Also it helps if you put a list of your hardware, driver version, etc. in your signature line. That way we can quickly see possible issues.

Jason
Linux Mint 21.3 x64 | Nvidia GTX 980 4GB (displays) RTX 2070 8GB| Intel I7 5820K 3.8 Ghz | 32Gb Memory | Nvidia Driver 535.171
DrawFun
OctaneRender Team
Posts: 379
Joined: Fri Aug 25, 2017 5:02 am

Hi mattafeller,

Sorry for the inconvenience.
As Jason mentioned, could you please have a check about your nv driver's version? Thanks!
"We are now using CUDA toolkit 9.1 (required to support Volta), which requires NVIDIA drivers of version 387 or higher. "

PS: Thanks for your help Jason!

Cheers,
DrawFun
MistAjuliax
Licensed Customer
Posts: 142
Joined: Wed Nov 21, 2012 10:49 am

Hi,
I have the same issue ... Unable to choose gpu and refresh gpu list, unable to clic on network preference. I don't thik so it comes from drivers, my video drivers is 397.64. In my otoy profile my licences are activated. I don't understand ... Am i missing something ?
Attachments
Wrong server.jpg
Win 10 pro 64 / GTX 1070ti, gtx 1070 / FX8320E / 16Go DRR4
J.C
Licensed Customer
Posts: 1857
Joined: Thu May 13, 2010 6:35 pm
Location: Wrocław

mattafeller fixed it by never letting GEForce Experience chose your drivers.
Download them from the NVIDIA website.
CPU – i9 13900KF, 128GB RAM, GPU – RTX 4090
System – Windows 11
My Behance portfolio, Blender plugin FB support group
User avatar
grimm
Licensed Customer
Posts: 1332
Joined: Wed Jan 27, 2010 8:11 pm
Location: Spokane, Washington, USA

MistAjuliax wrote:Hi,
I have the same issue ... Unable to choose gpu and refresh gpu list, unable to clic on network preference. I don't thik so it comes from drivers, my video drivers is 397.64. In my otoy profile my licences are activated. I don't understand ... Am i missing something ?

The error you are getting is saying that there is a version difference between Octane Server and the custom Blender version. Did you stop and restart Octane Server?

Jason
Linux Mint 21.3 x64 | Nvidia GTX 980 4GB (displays) RTX 2070 8GB| Intel I7 5820K 3.8 Ghz | 32Gb Memory | Nvidia Driver 535.171
DrawFun
OctaneRender Team
Posts: 379
Joined: Fri Aug 25, 2017 5:02 am

Hi MistAjuliax,

It seems to be a local character sets issue in some specific platforms, which would cause a mismatch version number between server and client.
We will look into the issue and release a quick fix soon.

Cheers,
DrawFun
MistAjuliax
Licensed Customer
Posts: 142
Joined: Wed Nov 21, 2012 10:49 am

DrawFun wrote:Hi MistAjuliax,

It seems to be a local character sets issue in some specific platforms, which would cause a mismatch version number between server and client.
We will look into the issue and release a quick fix soon.

Cheers,
DrawFun
Thanks a lot, Can't to wait for testing it :) Keep the great job !
Cheers.
Win 10 pro 64 / GTX 1070ti, gtx 1070 / FX8320E / 16Go DRR4
MistAjuliax
Licensed Customer
Posts: 142
Joined: Wed Nov 21, 2012 10:49 am

DrawFun wrote:Hi MistAjuliax,

It seems to be a local character sets issue in some specific platforms, which would cause a mismatch version number between server and client.
We will look into the issue and release a quick fix soon.

Cheers,
DrawFun
Hi, any news and update on this to test the new release ?? :)
Win 10 pro 64 / GTX 1070ti, gtx 1070 / FX8320E / 16Go DRR4
DrawFun
OctaneRender Team
Posts: 379
Joined: Fri Aug 25, 2017 5:02 am

MistAjuliax wrote:
DrawFun wrote:Hi MistAjuliax,

It seems to be a local character sets issue in some specific platforms, which would cause a mismatch version number between server and client.
We will look into the issue and release a quick fix soon.

Cheers,
DrawFun
Hi, any news and update on this to test the new release ?? :)
It has been in the internal tests, hopefully will be released publicly next week.
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