New sub locking me out

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CCIDgfx
Licensed Customer
Posts: 70
Joined: Mon Aug 25, 2014 2:25 pm

Just paid for a sub and I can't use it...Keep getting an error saying all of my sub licenses are in use...I went to the site and released them and I still can't use them....I have an insane deadline for a job....which is why I got the sub...this is really fucking up my day. I don't have time for this shit. It worked when I first installed it.
3D Motion Graphics Designer

Intel i9 13900K / 128gb DDR5 / 2 Nvidia 4090 FE / PSU EVGA 1600w / WIN 11
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paride4331
Octane Guru
Posts: 3809
Joined: Fri Sep 18, 2015 7:19 am

hi CCIDgfx,
contact OTOY helpdesk please.
https://help.otoy.com/hc/en-us
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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