octane crash

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slv
Licensed Customer
Posts: 52
Joined: Thu May 05, 2011 10:19 am

Hi everyone,
i have a scene ( the same scene showed in this forum about mirror black reflection problem ) , render works fine in direct lighting mode , when i would like to changed to pathtracing mode : octane go out ( crash )??
my computer is a dual xeon 5650 ( 2.66Ghz ), 24 Go ram, graphic card nvidia gtx570 ( pilote 8.17.12.7061 , date07/04/2011) , win 7 pro.
Have you an idea for solve this problem?
thanks a lot _ sylvain
slv
Licensed Customer
Posts: 52
Joined: Thu May 05, 2011 10:19 am

ok _ i try to check the scene , i see that the problem maybe come from the mesh preview resolution, if i put a resolution at 1024*800 : pathtracing run , if i changed the resolution for example i choice digital camera with 2464*1648 ( 3.2...) octane crash in pathtracing mode? Did you observe this problem?
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roeland
OctaneRender Team
Posts: 1823
Joined: Wed Mar 09, 2011 10:09 pm

It can happen if you run out of memory on the card. What is your memory usage when rendering at the lower resolution? Another possibility is a timeout issue. Did you install Octane with the installer?

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Roeland
slv
Licensed Customer
Posts: 52
Joined: Thu May 05, 2011 10:19 am

Thanks Roeland for your answer,
for the memory card : there is 1.2Go ...for a small resolution ( 1024*800 ) octane take 96.2of1216MB ) (i changed it in 1600*1200 resolution , octane used 117.7of1216MB) another test (2000*1400 resolution: octane used 134.3of1216MB) and if i try with 2464*1648 resolution = octane CRASH...... for the ohter possibility i don't see a Refractive Software folder install on my disk C ? _ strange , and there is not an uninstall of it?
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roeland
OctaneRender Team
Posts: 1823
Joined: Wed Mar 09, 2011 10:09 pm

Did you download a ZIP archive or an executable installer? And how many frames per second do you get when you render at 2000*1400?
slv
Licensed Customer
Posts: 52
Joined: Thu May 05, 2011 10:19 am

Hi Roeland,
thanks a lot for trying to find a solution and help me on this problem!
i have downloaded a zip , so i deleted the folder and come back with an true installer, and surprise now pathtracing mode run fine with large resolution. Roeland you are a genius...
(you ask:And how many frames per second do you get when you render at 2000*1400?) in pathtracing mode 2.11MS/sec and 0.75 fps , i don't know if is it the answer that you wait?
thanks a lot _ sylvain
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roeland
OctaneRender Team
Posts: 1823
Joined: Wed Mar 09, 2011 10:09 pm

You're welcome.

The problem was that windows by default resets the graphics card driver if any program locks the graphics card for more than 2 seconds, see this thread:
http://refractivesoftware.com/forum/vie ... =24&t=5795

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Roeland
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