Can't detect my GPU's

Newtek Lightwave 3D (exporter developed by holocube, Integrated Plugin developed by juanjgon)

Moderator: juanjgon

lightvu
Licensed Customer
Posts: 94
Joined: Mon Nov 20, 2017 6:49 pm

Hi so I am back here to complain :o

I am still trying to get LightWave 2018 working with the Octane_3.08.0.9

Now when I try to render or load IPR I see this:

What (the heck) is going on now??
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3dworks
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Posts: 295
Joined: Fri May 21, 2010 5:08 pm
Location: Berlin
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maybe not updated to the latest CUDA, as required?
Specs: Apple MacBook Pro M1 max 64GB 2TB, MacOS 12.5 / MacPro 5,1 with NVIDIA GeForce GTX 1080 8G, MacOS 10.13.6 / Mac Pro 5,1 with AMD RX5700 8G, MacOS 12.3.1 / HP Z600 with NVIDIA 3060 RTX 12G, Windows 10 pro + Netstor GPU box, 4 x NVIDIA GTX 980ti 6G.
lightvu
Licensed Customer
Posts: 94
Joined: Mon Nov 20, 2017 6:49 pm

Where would I change that?

I can switch to Lightwave 2015 and everything works swell.

PS This is the 2018.3 that was released last week.
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juanjgon
Octane Plugin Developer
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Yes, probably you need to update the NVIDIA drivers to the latest ones available. What do you get if you open the GPUs configuration in the plugin options panel? Can you see any GPU there?

Thanks,
-Juanjo
lightvu
Licensed Customer
Posts: 94
Joined: Mon Nov 20, 2017 6:49 pm

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juanjgon
Octane Plugin Developer
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Yes, the problem is probably that you don't have the right NVIDIA drivers on your system. Please, go to nvidia.com, download the latest drivers version for your GPU and install them.
http://www.nvidia.es/Download/index.aspx?lang=en

Thanks,
-Juanjo
lightvu
Licensed Customer
Posts: 94
Joined: Mon Nov 20, 2017 6:49 pm

Hi Juanjo.

I have downloaded the most recent drivers from NVIDIA. Unfortunately I am still getting that error. LightWave 2018 only.
Do you have any other suggestions as to why this might be happening?
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juanjgon
Octane Plugin Developer
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Hmm, and in LW2015 or using the Standalone can you see your GPUs? Perhaps, there is a problem with the latest NVIDIA drivers ... I'll check it out.

Thanks,
-Juanjo
lightvu
Licensed Customer
Posts: 94
Joined: Mon Nov 20, 2017 6:49 pm

Thanks! :)

Yah 2015 works fine, as does the benchmark & standalone.

So I a feel a little baffled, also this only happened with the third release of 2018.0.3 (build 3066) (Win64) 29-Mar-2018 .
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juanjgon
Octane Plugin Developer
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Well, after a lot of tests here I can't understand how it is possible. Are you sure that you are using the same plugin version in LW2015 and LW2018, the latest 3.08.0.9 one, for example? I'm testing the plugin here using LW 2018.0.3 and the GPUs are there, as expected.

Thanks,
-Juanjo
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