Continuing Authentication problems

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elecman
Licensed Customer
Posts: 43
Joined: Sun Jul 09, 2017 4:27 am
Contact:

The Authentication saga continues. It used to work fine, but one day I get this error when loading Octane:
Authentication error: The host application is not signed by 'Unity Technologies SF' (0x43DCBACF)
UnityEngine.Debug:LogError(Object)
OctaneUnity.PluginController:LogErrorCallback(String)
System.Object:wrapper_native_00007FF841CA1680()
Octane.DLL:Api_Init()
Octane.Api:Init()
OctaneUnity.PluginController:Init()
OctaneUnity.EULA:CheckRequest()
UnityEditor.EditorApplication:Internal_CallUpdateFunctions()
I am logged in with both Unity and Otoy.
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mojave
OctaneRender Team
Posts: 1338
Joined: Sun Feb 08, 2015 10:35 pm

Can you please check what versions of both Unity and the Octane plugin you are using and let us know?

Thank you.
elecman
Licensed Customer
Posts: 43
Joined: Sun Jul 09, 2017 4:27 am
Contact:

Unity 2017.1.0f3
OctaneUnity 1.1.0.1074
Octane 3.0.7 TEST 6
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Xhed
OctaneRender Team
Posts: 239
Joined: Wed Jul 10, 2013 10:27 pm
Location: Breda, The Netherlands

Can you check if your Unity.exe is properly signed? Your log indicated there's a problem with that
Authentication error: The host application is not signed by 'Unity Technologies SF' (0x43DCBACF)
Image
- Rick
elecman
Licensed Customer
Posts: 43
Joined: Sun Jul 09, 2017 4:27 am
Contact:

Yes, that was the problem. Re-installed Unity and now it works. Thanks :-)
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mojave
OctaneRender Team
Posts: 1338
Joined: Sun Feb 08, 2015 10:35 pm

Thanks for letting us know, I guess it wasn't an authentication problem after all ;)

Let us know if you need anything else.
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