Hi - One of our artists kicked off an interactive render in Octane on Modo before leaving last night and came in this morning to a message saying "deactivation of currently used license was detected -> going offline". I'm turning up no references to this message searching the forums here or google. Can anyone tell me what might have caused it so we can make sure it doesn't happen in he future when we can't afford to lose the render time?
Thanks,
Matt
license "deactivated" and render stopped
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Hi,
Licenses can be deactivated due to various reasons. The message you see could be caused by:
- A subscription that has expired and hasn't been renewed.
- A explicit deactivation via the web interface due to using the Unlocking functionality.
- A deactivation or your license perform by an OTOY administrator.
After a license is deactivated the current render finalizes so you don't loose any progress, however new renders cannot be started anymore until a new license is activated on your machine. Usually your copy of Octane can be reactivated within the plugin without having to restart via the authentication management dialog.
If you think none of the causes apply to your case, could you please let me know and send more details about what version of Octane, licensing mode, plugin, and the exact conditions when this happened?
Best,
Licenses can be deactivated due to various reasons. The message you see could be caused by:
- A subscription that has expired and hasn't been renewed.
- A explicit deactivation via the web interface due to using the Unlocking functionality.
- A deactivation or your license perform by an OTOY administrator.
After a license is deactivated the current render finalizes so you don't loose any progress, however new renders cannot be started anymore until a new license is activated on your machine. Usually your copy of Octane can be reactivated within the plugin without having to restart via the authentication management dialog.
If you think none of the causes apply to your case, could you please let me know and send more details about what version of Octane, licensing mode, plugin, and the exact conditions when this happened?
Best,