Scene Upload on Cloud error

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p3taoctane
Licensed Customer
Posts: 1418
Joined: Mon Jan 25, 2010 12:53 am

Uploaded a Scene onto the Cloud

During processing it gets halfway and then:

Failed to Complete upload: <Response [500]>

Any ideas
Windows 7 Pro_SP 1_64 bit_48 GB Ram_Intel Xeon X5660 2.80 GHZ x2_6 580GTX_1 Quadra 4800
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mojave
OctaneRender Team
Posts: 1338
Joined: Sun Feb 08, 2015 10:35 pm

Hi,

Were you uploading via a plugin or using a browser?

Can you reproduce this error? If so, would you be able to share your scene so this can be looked into?

Thank you.
p3taoctane
Licensed Customer
Posts: 1418
Joined: Mon Jan 25, 2010 12:53 am

Just repackaged it and I had cleaned up a few nodes

Went on no problem

Thanks
Windows 7 Pro_SP 1_64 bit_48 GB Ram_Intel Xeon X5660 2.80 GHZ x2_6 580GTX_1 Quadra 4800
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mojave
OctaneRender Team
Posts: 1338
Joined: Sun Feb 08, 2015 10:35 pm

Good to hear you got it working.

So did you use the web UI or the upload via a plugin when you got the error?
p3taoctane
Licensed Customer
Posts: 1418
Joined: Mon Jan 25, 2010 12:53 am

Web UI

It got hung on the processing part.. this time it went up fast and processed very quickly
Windows 7 Pro_SP 1_64 bit_48 GB Ram_Intel Xeon X5660 2.80 GHZ x2_6 580GTX_1 Quadra 4800
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mojave
OctaneRender Team
Posts: 1338
Joined: Sun Feb 08, 2015 10:35 pm

Thanks for confirming that, please let us know if you run into any issue again.
p3taoctane
Licensed Customer
Posts: 1418
Joined: Mon Jan 25, 2010 12:53 am

sure will thanks mate
Windows 7 Pro_SP 1_64 bit_48 GB Ram_Intel Xeon X5660 2.80 GHZ x2_6 580GTX_1 Quadra 4800
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