LiveDB not working

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
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Ka_sam
Licensed Customer
Posts: 3
Joined: Mon Oct 26, 2015 9:14 pm

When I try to open live DB through 3ds Max i get a message that says "Live DB is unavailable. Use File -> Account....to go online." I have no idea what those instructions refer to.
It works through octane standalone, but not through Max.

3ds MAx 2016
Windows 10 Pro
GTX 970
GTX 960
16Gb Ram
Octane 3.03.4 - 4.21
User avatar
paride4331
Octane Guru
Posts: 3809
Joined: Fri Sep 18, 2015 7:19 am

Hi Ka_sam,
I think you're using Octane 3dsMax plug-in off line mode.
refer please:
https://docs.otoy.com/manuals/products/ ... et-access/
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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