License issues...

Poser (Integrated Plugin developed by Paul Kinnane)

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Tigersan
Licensed Customer
Posts: 115
Joined: Sun Aug 09, 2015 12:54 am
Contact:

AGAIN, when i transfer my licenses to my laptop I got problems and AGAIN noone gets back to me
from the support for a whole day, and I cant use octane to do my job FOR A WHOLE DAY!!! 24hr support
Is neccessary when your license activation process has SO MANY ISSUES!

Deactivated both standalone licenses on my desktop, activated them on my laptop, it worked that day
and i was able to render just fine yeterday. Today when I got up and wanted to continue my work, for
some reason, both standalone and plugin for poser was deactivated again. When I tried reactivating,
Standalone activates fine but the smith micro plugin, says "Error activating account - could not connect
to server". After standalone activated just fine... As far as I remember Im having those issues EVERY
SINGLE TIME I do this. I dont do this very often but still. One would think that OTOY would FIX this
fashistic license control mechanism... :/

Two emails to support have been sent... no answer... I would appreciate any help Thank you :)
Software: Poser 11 Pro, Octane Studio 2020.1.5.104, Adobe Suite

Home Rig:
Windows 10 Pro 64
Ryzen 5900x
128GB RAM
2x Nvidia 3090
2x WD Gold 7.68TB U2 NVME

Laptop:
Windows 10 Pro 64
Intel i7 4710HQ
16GB RAM
Nvidia GTX 870m 3GB VRAM
User avatar
face_off
Octane Plugin Developer
Posts: 15714
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

What version of the plugin are you using pls?

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
User avatar
Tigersan
Licensed Customer
Posts: 115
Joined: Sun Aug 09, 2015 12:54 am
Contact:

Version 2 on both machines
Software: Poser 11 Pro, Octane Studio 2020.1.5.104, Adobe Suite

Home Rig:
Windows 10 Pro 64
Ryzen 5900x
128GB RAM
2x Nvidia 3090
2x WD Gold 7.68TB U2 NVME

Laptop:
Windows 10 Pro 64
Intel i7 4710HQ
16GB RAM
Nvidia GTX 870m 3GB VRAM
User avatar
face_off
Octane Plugin Developer
Posts: 15714
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

Transferal of licenses is all automatic in Octane 3 (so it is effectively a floating license) - so my recommendation is to upgrade to Octane 3. Otherwise, you will need to wait on Otoy support to resolve your Octane 2 issue (since I am unable to assist in this area).

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
User avatar
Tigersan
Licensed Customer
Posts: 115
Joined: Sun Aug 09, 2015 12:54 am
Contact:

Alright, Thank you for trying :)
Software: Poser 11 Pro, Octane Studio 2020.1.5.104, Adobe Suite

Home Rig:
Windows 10 Pro 64
Ryzen 5900x
128GB RAM
2x Nvidia 3090
2x WD Gold 7.68TB U2 NVME

Laptop:
Windows 10 Pro 64
Intel i7 4710HQ
16GB RAM
Nvidia GTX 870m 3GB VRAM
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