Cannot activate GPU (gtx 1070)

3D Studio Max Plugin (Export Script Plugins developed by [gk] and KilaD; Integrated Plugin developed by Karba)
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samanthalee
Licensed Customer
Posts: 11
Joined: Fri Sep 02, 2016 2:16 pm

Hi,
I have just moved my license to a new pc with windows 10 but haven't been able to get octane working.
When I hit render I just get a black screen, when I use octane live viewport I just get black screen and 'scene evaluating'.
I looked the devices section and noticed that the 2x 1070s are not ticked, when I tick the boxes and hit apply nothing happens.
I know there were issues with gtx 1070 early on and maybe it was not fully supported but I diddn't expect them to not work at all!
Please help, I have an urgent deadline and the only reason I bought octane and a new pc was to meet this dealine.
Thanks
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rappet
Licensed Customer
Posts: 1962
Joined: Fri Apr 06, 2012 3:57 pm
Location: The Netherlands
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Hi samanthalee,
What is version of Octane you work with and what are the specs of your hardware?
(You can add it in your signature.. it is easier for people to help you)

Edited: OctaneRender supports Pascal GPUs, like your 1070, from v3.03.2
Cheers,

4090+3089ti & Quad 1080ti
ArchiCAD25, ofcourse Octane & OR-ArchiCAD plugin (love it)
http://www.tapperworks.com
http://www.facebook.com/pages/TAPPERWOR ... 9851341126
http://www.youtube.com/user/Tapperworks/videos
samanthalee
Licensed Customer
Posts: 11
Joined: Fri Sep 02, 2016 2:16 pm

Thanks for your reply, good point. Ill update details when I have a permanent setup.
Current setup is i7 6700k 2x msi gtx 1070 windows 10. Running on max 2015.
I installed latest nvidia drivers and uninstalled and reinstalled octane standalone and plug in but no luck.
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rappet
Licensed Customer
Posts: 1962
Joined: Fri Apr 06, 2012 3:57 pm
Location: The Netherlands
Contact:

And which OctaneRender version?
And which Nvidia driver?
And problem in standalone as well in plugin?

4090+3089ti & Quad 1080ti
ArchiCAD25, ofcourse Octane & OR-ArchiCAD plugin (love it)
http://www.tapperworks.com
http://www.facebook.com/pages/TAPPERWOR ... 9851341126
http://www.youtube.com/user/Tapperworks/videos
samanthalee
Licensed Customer
Posts: 11
Joined: Fri Sep 02, 2016 2:16 pm

The latest versions, downloaded today. 3.something or other... 3dsmax 2015
I have not tried with the standalone yet as I gave never used it but I'll try to run the benchmark tool when I get into the studio.
Thanks again
samanthalee
Licensed Customer
Posts: 11
Joined: Fri Sep 02, 2016 2:16 pm

Someone on another post said they installed CUDA 8 and updated drivers and it worked, installing CUDA sdk sounds a bit ott
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rappet
Licensed Customer
Posts: 1962
Joined: Fri Apr 06, 2012 3:57 pm
Location: The Netherlands
Contact:

Great

4090+3089ti & Quad 1080ti
ArchiCAD25, ofcourse Octane & OR-ArchiCAD plugin (love it)
http://www.tapperworks.com
http://www.facebook.com/pages/TAPPERWOR ... 9851341126
http://www.youtube.com/user/Tapperworks/videos
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paride4331
Octane Guru
Posts: 3821
Joined: Fri Sep 18, 2015 7:19 am

Sdk is not necessary.
you should install Octane 3.03.4>
https://render.otoy.com/customerdownloa ... _4_win.exe
Octane 3dsMax plugin 4:20>
https://render.otoy.com/customerdownloa ... -_4.20.exe

The latest drivers available>
http://www.nvidia.it/content/DriverDown ... pe=GeForce

you could check if cuda enabled, using GPU-z>
https://www.techpowerup.com/downloads/2 ... -z-v1-11-0

Gtx1070 should work properly no incompatibility is detected.
let me know your news.
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
samanthalee
Licensed Customer
Posts: 11
Joined: Fri Sep 02, 2016 2:16 pm

Thanks!
I think I only have plugin version 2.... - 3...., the 3-4 option wasn't available so it sounds like that may be the issue.
I'll try it as soon as I get into the studio.
samanthalee
Licensed Customer
Posts: 11
Joined: Fri Sep 02, 2016 2:16 pm

I just installed version 3.03.4 - 4.20 but now I cannot license the product! When go to the downloads section I only see version 3.02 - 3.17.
What is going on here?!?
I'm going to have to use F-storm or something else if I can't find a fix for this soon!
Thanks again for your help Paride, it feels like this is the solution if I could only license the damn thing!
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