crash when i save image v4.17

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visionmaster2
Licensed Customer
Posts: 107
Joined: Wed Apr 10, 2013 12:52 pm

crash when i save image from render frame viewport.
dont crash when i save it via the max buffer
rv3d
Licensed Customer
Posts: 44
Joined: Tue Nov 17, 2015 10:22 pm

+1
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pixonoid
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+1
GPU - 2x Gigabyte GTX1080 8GB + 1x EVGA GTX980 TI sc | CPU - Intel i7-4790K@ 4.0GHz | OS - Windows 10 Pro 64-bit - 32 GB RAM | 3Dsmax - many
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paride4331
Octane Guru
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Joined: Fri Sep 18, 2015 7:19 am

Hi all,
I'm testing your problem; I tried the test with different scenes, size, beauty passes, passes info, post processing and tone mapping.
I also tried it with different 3ds max versions.
I had the problem you described only in one case: when I rewrite the imagine file.
When I save the image, the problem does not happen, when I rewrite it happens.
Can you kindly take this test and confirm or not?
Thanks
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
rv3d
Licensed Customer
Posts: 44
Joined: Tue Nov 17, 2015 10:22 pm

paride4331 wrote:Hi all,
I'm testing your problem; I tried the test with different scenes, size, beauty passes, passes info, post processing and tone mapping.
I also tried it with different 3ds max versions.
I had the problem you described only in one case: when I rewrite the imagine file.
When I save the image, the problem does not happen, when I rewrite it happens.
Can you kindly take this test and confirm or not?
Thanks
Paride
No. I try to save as new *.exr file, and octane always crash.
Michaelmong
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Location: China
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+1
win 10 64bit,4*gtx1070
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paride4331
Octane Guru
Posts: 3808
Joined: Fri Sep 18, 2015 7:19 am

Hi rv3d,
I can not to crash octane 4:17 at first save.
Can you kindly share a scene with the issue when you save?
If you prefer you can share it in private also.
which version of drivers are you using? which version of 3ds max?
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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