octane render v3 account is currently deactivated

Rhino 3D (Export script developed by SamPage; Integrated Plugin developed by Paul Kinnane)

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keyvan
Licensed Customer
Posts: 3
Joined: Tue Oct 15, 2013 3:39 pm

Cannot activate Fo rRhino.
Octane render v3 account is currently deactivated on this machine
using ver 3.0.20.65
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face_off
Octane Plugin Developer
Posts: 15697
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

Hi - can you pls a screenshot of the exact error message you are getting?

Thanks

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
keyvan
Licensed Customer
Posts: 3
Joined: Tue Oct 15, 2013 3:39 pm

I attached a screenshot to this post, I cannot impute "OctaneLive User Id" because it says " Account is currently DEACTIVATED on this machine”.
But I do have a second license available/free.

On the other hand, Octane stand alone is fine and can get activated.
Attachments
Octain Activation problem.jpg
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face_off
Octane Plugin Developer
Posts: 15697
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

You should be getting the following dialog opening when you first start Rhino, which is where you enter your username/password.

Paul
Attachments
rhino activation screen.png
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
keyvan
Licensed Customer
Posts: 3
Joined: Tue Oct 15, 2013 3:39 pm

No Idont get this screen when i start Rhino.
Any help would be appritiated.
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