Can't authenticate the standalone Octane license

Houdini Integrated Plugin

Moderator: juanjgon

tahircg
Licensed Customer
Posts: 21
Joined: Fri Jan 22, 2016 4:36 pm

I need help! :shock:
I'm using octane a few months and yesterday rendered my project also, 8-)
but today houdini can't render and i have error "Can't authenticate the standalone Octane license" :( :?

standalone Octane working correct
Houdini 14.0.395

What happens? Have you any ideas? :idea:
please write your advice :roll:
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juanjgon
Octane Plugin Developer
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

What version of the plugin are you using? Anyway any beta version should work this week without problems.

Can you please enter in your OTOY account page and deactivate your licenses there?

-Juanjo
tahircg
Licensed Customer
Posts: 21
Joined: Fri Jan 22, 2016 4:36 pm

my standalone version 2_25_win64
plugin 3.00.6.1_Houdini_14.0.474_Win64

today i tried to deactivate standalone license on otoy account page
but houdini license don't touched, i think the error for only standalone license :|
User avatar
juanjgon
Octane Plugin Developer
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Try to deactivate also the plugin license in your costumer account page. If it doesn't work, please let me know.

-Juanjo
tahircg
Licensed Customer
Posts: 21
Joined: Fri Jan 22, 2016 4:36 pm

thanks! i try it now!
need i wait 1 hour to activate? :roll:
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juanjgon
Octane Plugin Developer
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

I don't think so, at least if you deactivate it only once.

-Juanjo
tahircg
Licensed Customer
Posts: 21
Joined: Fri Jan 22, 2016 4:36 pm

ok, i did
ufortunatly, octane doesn't work :(

would you have some different ways? :roll:
User avatar
juanjgon
Octane Plugin Developer
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Can you please install the last beta and try again? Can be a problem with the old licensing system.
viewtopic.php?f=102&t=54098

-Juanjo
tahircg
Licensed Customer
Posts: 21
Joined: Fri Jan 22, 2016 4:36 pm

thanks! i try it now! 8-)
tahircg
Licensed Customer
Posts: 21
Joined: Fri Jan 22, 2016 4:36 pm

I have installed new build, but i have problem with v3 standalone. :(
I have license for only v2. :?
what should I do? :roll:
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