License locked to "activated", can't "deactivate"

[omegear]

Hello

I just upgraded to Octane 3 but all my license are locked to "activated" in the Otoy control panel
Cinema4D tell me to "deactivate" license but I just can't

What to do ?


Thanks !

[bepeg4d]

Hi omegear,
please, start v3.00 Standalone, go to Preferences/Account and I sign-out from there:

In this way you should be able to deactivate your v3 license and activate the beta version.
ciao beppe

[omegear]

Hey, thanks for the answer.

The problem is both my Plugin & Standalone are locked.
When I start the standalone I get this message (see screenshot)

Thanks !

[aoktar]

what's version of plugin and standalone?

[omegear]

Standalone : 3.0
Plugin : 2.25-R2

I just bought Octane3 upgrade this morning, since then I get all this mess

[aoktar]

2.25 isn't working on me too. It's really weird. I hope that's a temperorarily problem. I've reported. sorry for all, but I can't see anythings to do by myself.

[omegear]

And you got standalone working ? Or everything is disabled ?

[docrender]

Awesome. Just spend $150 for upgrades on version #3 and everything fucked up. Standalone and plugging stuck with "activated on another machine" Dude, I got ONE machine! DEACTIVATE button magically disappeared from WEB page. All 3D jobs now complete disaster. What the actual fuck is that??? You guys delayed release to be better ready and now we got THIS???? Can't be worse, cause I can't roll back to 2.X - same ACTIVATED LICENSE!!!!! Oh maybe I just go and buy more licenses , then? Is that what you hope Im going to do? Really? What is that like SCAM marketing???

[aoktar]

Awesome. Just spend $150 for upgrades on version #3 and everything fucked up. Standalone and plugging stuck with "activated on another machine" Dude, I got ONE machine! DEACTIVATE button magically disappeared from WEB page. All 3D jobs now complete disaster. What the actual fuck is that??? You guys delayed release to be better ready and now we got THIS???? Can't be worse, cause I can't roll back to 2.X - same ACTIVATED LICENSE!!!!! Oh maybe I just go and buy more licenses , then? Is that what you hope Im going to do? Really? What is that like SCAM marketing???

Can you please calm down? I understand you and others. But It's not about plugin developers.

[jotake]

Octane C4D v3 is not working so I tired to go back to v2 for both standalone and C4D plugin but now my username and password are invalid and I can't go back. Any suggestions?