can't establish till now connection with the server

[smadi]

Hello... I don't know what any more to do... (((Has reinstalled the windows... But the octane can't establish till now connection with the server (((may be for that that the Internet through a lan network goes? Can there something blocks?
sorry for my english...

[Aenima]

Login to customer area deactivate octane then wait 30-60 mins. Try again.

[smadi]

how to deactivate?

[dave62]

..deactivate in the customer area:
->wait half hour->activate again

http://www.refractivesoftware.com/index.php


hope this will help;)

[smadi]

i understand ))) but where is the button deactivate? or how it will?

[abstrax]

i understand ))) but where is the button deactivate? or how it will?

Click on the link "deactivate account".

Marcus

[smadi]

i cant find the link(((((

[dave62]

shure you logged into the customer area? not the forum!
its unpossible to not find the link then..

got it??

[smadi]

yes im sure ...or i make something wrong?

[smadi]