Troubleshooting Cinema 4D crashes? (Moving around scene)

Fri Mar 04, 2016 4:21 pm

I'm still quite new here to Octane and I wanted to find out the best way to go about troubleshooting crashes?
Most recently I've been moving around my scenes and I just hang and get the pinwheel of death. I've attached the crash report but are there things I should be looking out for of why this Might be happening?
Cinema 4D by it's sell has always been very stable, but crashes have gone up tenfold since using Octane, I've definitely shortened the time of auto-backups to at least safe guard myself, but I would like to be able to try and figure out where I'm going wrong.

Thanks for any help!

Setup:
Cinema 4D 17.048
Octane 2.25 R3
Main - 13' Mac Pro 10.11.3 | eGPU 980 Ti
Slave 1 - Win 10 Pro-64 | 2x 980 Ti
Slave 2 - 09' Mac Pro 10.11.3 | 980 Ti

Fri Mar 04, 2016 4:43 pm

I can't see anythings about Octane in this file. I suppose 2.25-R3 is very stable for plugin part in Windows. I don't use much in OSX and don't get any crash reports from mac guys.

If you send me more details about your scenes to give me better ideas i can take a look. Any spesific scenes and bugreport.zip, etc.. would be appreciated.
Please explain better how, where, when get this crashes or whatever.

Fri Mar 04, 2016 4:56 pm

aoktar wrote:I can't see anythings about Octane in this file. I suppose 2.25-R3 is very stable for plugin part in Windows. I don't use much in OSX and don't get any crash reports from mac guys.

If you send me more details about your scenes to give me better ideas i can take a look. Any spesific scenes and bugreport.zip, etc.. would be appreciated.
Please explain better how, where, when get this crashes or whatever.

I was able to recreate it: https://www.dropbox.com/s/tpb0hxd87u18c ... 7.zip?dl=0
Attached is the the crash report, scene file & video of the crash. It seems similar to the crash that's happening in the other form post "Network Rendering"

Fri Mar 04, 2016 5:04 pm

I did some troubleshooting.
I only seem to crash when I'm connected to the networked slaves (either or both). When I'm only using the local GPU with the live viewer and move around the scene I can't seem to force a crash.

Fri Mar 04, 2016 5:08 pm

I'm not sure it's a crash on plugin. Looks like a netrender issue on renderer. What happens without net? Do you see some errors on net clients?

Fri Mar 04, 2016 5:10 pm

aoktar wrote:I'm not sure it's a crash on plugin. Looks like a netrender issue on renderer. What happens without net? Do you see some errors on net clients?

Where would I go to look for these errors?

Fri Mar 04, 2016 5:30 pm

Here. Btw are you seeing same without netrender? This is very simple scene and i never see this kind of problems with local gpus.

Fri Mar 04, 2016 5:50 pm

aoktar wrote:Here. Btw are you seeing same without netrender? This is very simple scene and i never see this kind of problems with local gpus.

It seems to only occur when Network Rendering in Live Viewer is enabled. If I render to the Picture Viewer with Network Render It does not hang. I could not force it to hang when I had network render disabled.

no errors seem to appear on the slave

Fri Mar 04, 2016 5:54 pm

natemac00 wrote:
aoktar wrote:Here. Btw are you seeing same without netrender? This is very simple scene and i never see this kind of problems with local gpus.
It seems to only occur when Network Rendering in Live Viewer is enabled. If I render to the Picture Viewer with Network Render It does not hang. I could not force it to hang when I had network render disabled.

no errors seem to appear on the slave

Finally i have got the magical word from you. This mysterious part for me and done by Octane core. I need some help to solve your problem. Propably we can take a look monday. Please remind me if i miss that.

Fri Mar 04, 2016 6:01 pm

aoktar wrote:
natemac00 wrote:
aoktar wrote:Here. Btw are you seeing same without netrender? This is very simple scene and i never see this kind of problems with local gpus.
It seems to only occur when Network Rendering in Live Viewer is enabled. If I render to the Picture Viewer with Network Render It does not hang. I could not force it to hang when I had network render disabled.

no errors seem to appear on the slave
Finally i have got the magical word from you. This mysterious part for me and done by Octane core. I need some help to solve your problem. Propably we can take a look monday. Please remind me if i miss that.

Thanks, let me know what you need from me if anything.