OctaneLive activation - timeout & saving password

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colorlabs
Licensed Customer
Posts: 209
Joined: Sun Aug 08, 2010 2:53 pm

Hi, I'm on a very fast, always-on cable internet connection here in Maryland, USA. I almost never have latency or bandwidth issues. However in the last month, every time I try to render an animation, about once an hour OctaneLive activation fails. I've grown accustomed to just leaving Notepad open with my octanelive userid and password, but it's very frustrating - what should be a 8-hour render turns into a weeklong ordeal.

I'd like to ask two things:
1. Could you please increase the timeout? Or just keep retrying every 30 seconds, even while the userid/password dialog is showing?
2. Could you at least save my userid and password so I don't have to copy & paste each time?

Thanks! Let me know if there's anything I can do in the meantime to prevent this from happening.
Mac OS X 10.8.0 | ASUS GTX 580 1.5GB | MSI GTX 470 | ATI Radeon 6870 | Core i7 2.9Ghz | 16GB
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erik
Licensed Customer
Posts: 39
Joined: Sun Nov 22, 2009 10:32 pm
Location: New Zealand

Hi,

Have you tried using the latest build?
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