Cannot open 1.9 files = crashing 3dsmax

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All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
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HHbomb
Licensed Customer
Posts: 1377
Joined: Wed Jun 30, 2010 8:45 pm
Contact:

Hi,
I wonder if anybody have same problem, but I can't open old scenes done with octane 1.9 with octane 2.15 installed, this crash 3dsmax when opening the scene....
Not very easy to convert a scene that I cannot open...
Hope there is a solution.
YOKO Studio | win 10 64 | i7 5930K GTX 3090 | 3dsmax 2022.3 |
User avatar
JimStar
OctaneRender Team
Posts: 3816
Joined: Thu Jul 28, 2011 8:19 pm
Location: Auckland, New Zealand

This is 3ds Max crash, not plugin's...
This is the reason why internal converter is not possible for this. 3ds Max has such a design of stored data structures that they are inaccessible to the plugin during read/write process. So there is not much the plugin can do to avoid this.
But I can try to look for exact reason in your scene if you give me it. Perhaps some workaround is possible in your case...
HHbomb
Licensed Customer
Posts: 1377
Joined: Wed Jun 30, 2010 8:45 pm
Contact:

Hi, Jim thanks for answer.
Unfortunally, I can't send you these scenes as is, my client won't be happy....
Can you give me some ideas of what kind of elements can make this crash occur ? so I can try to give you some parts ?
It could help me a lot.
YOKO Studio | win 10 64 | i7 5930K GTX 3090 | 3dsmax 2022.3 |
coilbook
Licensed Customer
Posts: 3032
Joined: Mon Mar 24, 2014 2:27 pm

same here i wish they can at least grey out the materials that do not work instead of crashing max. So far i found mix material that does it

i think as customers we should not deal with this and otoy should find a seamless conversion and transition to a new version. It is like if I have vray 3 and 10000 materials and I buy vray 4 and nothing works anymore all my textures must be rebuilt or they will crash max
Attachments
new octane crash2.zip
(6.2 MiB) Downloaded 203 times
azen
OctaneRender Team
Posts: 790
Joined: Mon Jun 01, 2015 11:06 pm

Hi,

Give this script a test, and see if this helps. Be sure to use this script on your scene while the 2.23.2 - 1.9 is installed. The scene should open in 2.23.2 - 2.0 or higher now.

Cheers,
Azen
Attachments
repair 1.9 materials.zip
(695 Bytes) Downloaded 221 times
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