Activation suddenly broken?

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heavypoly
Licensed Customer
Posts: 49
Joined: Mon Mar 10, 2014 10:11 pm

Hi all, have any of you had this isse?

I've had octane working for the past month fine, then today it says my account is activated on another machine...I haven't changed anything. Any ideas?
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manalokos
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Posts: 440
Joined: Fri Nov 18, 2011 4:43 pm

That happens to us many times, I am not sure why...
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Lewis
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manalokos wrote:That happens to us many times, I am not sure why...
And what's the solution/workaround to that problem ?

Thanks
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bepeg4d
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heavypoly wrote:Hi all, have any of you had this isse?

I've had octane working for the past month fine, then today it says my account is activated on another machine...I haven't changed anything. Any ideas?
Hi,
have you change something in your hardware or in the network setup?
Does deactivating and reactivating on your user account on this site solves the issue?
ciao beppe
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manalokos
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Posts: 440
Joined: Fri Nov 18, 2011 4:43 pm

Just deactivate and activate again using the codes provided.
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heavypoly
Licensed Customer
Posts: 49
Joined: Mon Mar 10, 2014 10:11 pm

So I'm out for an hour or so while it reactivates?

What can I do to prevent this from happening, this would suck if I was in a crunch..
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manalokos
Licensed Customer
Posts: 440
Joined: Fri Nov 18, 2011 4:43 pm

No, you can activate it imediately.
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bepeg4d
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Hi,
In general, the first deactivation / activation should be instantaneous, you need to wait from 30 to 60 minutes if you need to do another deactivation / activation shortly.
ciao beppe
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