//Activation error - Kind of urgent

[prodviz]

Hi all

I had a message come up that I wasn't using a legitimate copy of Windows 7.

I have fixed this (following Microsoft phone instructions etc.) and now my maya and Octane standalone give me the following message:

Maya error:
// Error: Error activate Octane plugin: This plugin account is currently activated on another machine. Please deactivate it on the other machine first and wait 30 minutes before re-activating it on this machine, or activate another account on this machine.

I have also emailed license support.

I'm in the middle of a project, so any help would be really appreciated.

[Tos]

Log in on the website (render.otoy.com), go to the customer area, OctaneLive Accounts tab, deactivate standalone and plugin, restart the software.
Does it work?

[prodviz]

Thanks for the advice. Trying now.
Says I have to wait 59 min before I can activate. Fingers crossed.

Cheers man.

[prodviz]

Sweet, sweet, sweet. All working. Cheers Tos.