Registration Process

A public forum for discussing and asking questions about the demo version of Octane Render.
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Quandtum
Licensed Customer
Posts: 13
Joined: Thu Oct 14, 2010 2:55 am

I'm just a little confused by the registration process. I ordered on Wednesday (about 36 hours ago) and have been waiting (or expecting) an email directing me to the download. My account on Refractive Software site has the license stuff and payment marked, but I don't know what I'm suppose to do with the info there. Am I suppose to send an email to someone to activate or something? Also, where do I download? I also understand if the office is busy and/or behind, I'm quite patient but at the same time didn't want to be sitting waiting when it's suppose to be me doing something. I also didn't recall seeing anything during the process indicating anything either way (though I may have missed it) other then it may get sent out the next billing day (and I'm past that).

Anyways, just looking for some guidance and appreciate the time and consideration. Thanks :D
User avatar
radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

We'll activate it soon (in an hour or so, many others are waiting), don't worry ;)
We've had a huge increase in sales lately due to the 2.3 beta, and due to the expanding of resources, we just moved in 2-3 days to a new bigger office building.

Yours,
Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
Quandtum
Licensed Customer
Posts: 13
Joined: Thu Oct 14, 2010 2:55 am

Okay, no worries, just wanted to make sure there wasn't something I needed to do.

Cool avatar btw.
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