Activating issues Beta Plugin

[MakeEmSay]

Hi All,

First: Great to see the plugin is now available for C4D! We want to start working with it straight away, but are having issues registering it:
The program keeps kicking us out while registering in the C4D plugin interface, repeating "Empty Account/Password!!!!" and then "Check your plugin account, retry....".

I'm sure we are using the right login name/serial from the OctaneLive account page, so that can't be the issue.

Is there a way you could help me?

Thanks!

[aoktar]

Hi All,

First: Great to see the plugin is now available for C4D! We want to start working with it straight away, but are having issues registering it:
The program keeps kicking us out while registering in the C4D plugin interface, repeating "Empty Account/Password!!!!" and then "Check your plugin account, retry....".

I'm sure we are using the right login name/serial from the OctaneLive account page, so that can't be the issue.

Is there a way you could help me?

Thanks!

Did you restart after the giving numbers and activation.
can you check your number begin with 75........ do you have a activated standalone on same machine? also can you check plugin and standalone activation status on Otoy account page?

[krzychuc4d]

maybe you have too many plug-ins in plug-in folder
sometimes it makes conflict
Make quick test .
Leave only octane and try restarting cinema 4d.

[MakeEmSay]

Hi guys, thanks for your quick reply.
The number does start with 75 and checks out on the account page. We are working on a set with a 1.1 standalone installed and the tip about the other plugins didn't work.
Any more ideas?

[MakeEmSay]

Allright we made it work: The plugin only works with the 32-bit libraries and 32-bit version of C4D R14.
Here it registers normally, but still won't register in 64 bit modus, even if we switch back the libraries to 64. :S

32-bit isn't really an option for us, so hopefully you guys can fix this asap!

Thanks!

[bepeg4d]

have you try to run the r14 64 bit as administrator before activating?

ciao beppe

[MakeEmSay]

That's it! Thanks Beppe Plugin now working 110%
Man, we are really struggeling with Windows 8 :S Can't wait for the OSX plugin.

Thanks guys, keep up the good work.

[aoktar]

That's it! Thanks Beppe Plugin now working 110%
Man, we are really struggeling with Windows 8 :S Can't wait for the OSX plugin.

Thanks guys, keep up the good work.

thanks beppe, this administrative stuff gives chaos. your program in c:\program files

[Druzic]

Having almost the exact same problem here with 64bit...

However, I get the message "wrong ID / Password" (although its correct) , then when I click activate it says "successfully activated... please restart app" but when I do ( in Admin mode ) the exact same thing happens again. Loopdee-loop... Everything was fine with non-integrated plug.

Any other ideas

[aoktar]

Having almost the exact same problem here with 64bit...

However, I get the message "wrong ID / Password" (although its correct) , then when I click activate it says "successfully activated... please restart app" but when I do ( in Admin mode ) the exact same thing happens again. Loopdee-loop... Everything was fine with non-integrated plug.

Any other ideas

please find this file and delete. Start in admin mode and activate. Be sure correct numbers giving (plugin start with 75----). Be sure standalone is activated
c:\Users\[USERNAME]\AppData\Roaming\MAXON\Cinema4Dr14_ABCDEFG\prefs\oct.dat