Unable to purchase Octane!?

A public forum for discussing and asking questions about the demo version of Octane Render.
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User avatar
Starrigger
Posts: 12
Joined: Fri Sep 14, 2012 2:03 pm

Hi everyone,

Hopefully someone can help with this...

I have an active forum login, as you can tell from this post, but I cannot login on the purchase side.. I am unable to spend my money here.. :cry: :cry: :cry: :cry: I reeeeaaalllyyy want to buy this but can't get past the login. I have sent an email to the "license" email address as well.

I have tried multiple browsers thinking that might be the issue.. but nope, not it, I tried creating a new user account.. but again, no...

thank you very much for any help anyone can provide.

Steve
Athlon II x4 2.8ghz | 6gig | GTX 560 TI 1.25g
kavorka
Licensed Customer
Posts: 1351
Joined: Sat Feb 04, 2012 6:40 am

Are you talking about this page?
http://render.otoy.com/shop/standalone.php
Intel quad core i5 @ 4.0 ghz | 8 gigs of Ram | Geforce GTX 470 - 1.25 gigs of Ram
ssouth
Licensed Customer
Posts: 37
Joined: Fri Oct 05, 2012 1:23 pm

OK, I had to use the new login I created, as the old one did not work... But I am now a proud owner of a fine new license! :D :D :D
ssouth
Licensed Customer
Posts: 37
Joined: Fri Oct 05, 2012 1:23 pm

Ok, I am showing in the customer area that I have a license... when, or where do I get the software?

Steve
User avatar
abstrax
OctaneRender Team
Posts: 5510
Joined: Tue May 18, 2010 11:01 am
Location: Auckland, New Zealand

Hi Steve.

You are now in licensed customer group and with that you have access to the download forums. You will find the latest commercial releases here:
http://render.otoy.com/forum/viewforum.php?f=24
... and the latest release candidates here:
http://render.otoy.com/forum/viewforum.php?f=33

Happy rendering,
Marcus
In theory there is no difference between theory and practice. In practice there is. - Yogi Berra
ssouth
Licensed Customer
Posts: 37
Joined: Fri Oct 05, 2012 1:23 pm

thanks very much. cant wait to get started :D
barracapost
Licensed Customer
Posts: 1
Joined: Thu Oct 18, 2012 3:05 pm

I am having the same problem. I just purchase the software and I cannot find a link where to download it.

PLEASE send me the link or tell me how to download it
User avatar
FooZe
OctaneRender Team
Posts: 1335
Joined: Tue May 15, 2012 9:00 pm

Hi Guys,

Part of the purchase process is manual and it can take up to 24hrs before it is completed and you get the instructions and access to downloads.
We are working on making this fully automated in future.

Sorry for the delay.
(barracapost - you should be able to get to Abstrax's links now).

Cheers
Chris.
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