Octane crashes on "Render" and Standalone load of OBJ.

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giztschmo
Licensed Customer
Posts: 3
Joined: Wed May 26, 2010 11:02 pm
Location: united kingdom

Octane render crashes even before project loads.

Triangulated every single piece of geometry, eliminated all animation, all history and still no joy, did all this after several crashes with my original project.

I´m at a loss, don´t know what is going on here. :?:

Some help would be really appreciated.

Cheers.
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Amplitude
Licensed Customer
Posts: 246
Joined: Sat May 01, 2010 1:10 pm
Location: Bordeaux, France
Contact:

Hi,

Please post your configuration details , what software do you use, gpu driver version etc.
In order to have something to start from to be able to help you.
Win7 Pro x64 | GTX 770 2GB + GTS250 512Mb | Intel Xeon i7 4x 3.4ghz | 16 GB ECC Mem | Intel SSD 520 | Dell 27"
SOFTIMAGE l 2011 + OCTANE V1.20
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radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

also, do the demosuite scenes work ?
you can download them on our downloads page.

Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
MDK
Licensed Customer
Posts: 24
Joined: Fri Jun 04, 2010 2:54 pm

I had the same problem with the demo. The reason for the crash was that I had my files in the "my documents" folder. It started working when I tried to load from somewhere else. My guess is that it's the letter "Ä" in my lastname that causing this. Yesterday when I tried to save a file it wouldn't do it when i tried to put it in a folder in "my documents". So if the path you are loading your material from has any umlauts that might be the problem.
Win 7 64 | Geforce GTX780 | i7 3930k| 32GB
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radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

we're working on internationalizing octane towards v1.0, so for now, try to stick to ASCII in filenames and directory names ;)

Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
giztschmo
Licensed Customer
Posts: 3
Joined: Wed May 26, 2010 11:02 pm
Location: united kingdom

The project is at a standard type path, the Demo works ok...still no joy on the project, tried another project with different settings and still no uneventful start under octane.

Only have succeeded with simple poly models with very simple materials.

Specs are:

-----------------
System Information
------------------
Time of this report: 6/10/2010, 10:06:04
Machine name: SLAVE72
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 2 (3790.srv03_sp2_gdr.100216-1301)
Language: English (Regional Setting: Spanish)
System Manufacturer: Dell Inc.
System Model: Precision WorkStation T7400
BIOS: Default System BIOS
Processor: AMD64 (8 CPUs), ~2.0GHz
Memory: 4094MB RAM
Page File: 1294MB used, 8549MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.3790.3959 64bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA Quadro FX 3700
Manufacturer: NVIDIA
Chip type: Quadro FX 3700
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_061A&SUBSYS_055F10DE&REV_A2
Display Memory: 512.0 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1920,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.9713 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/16/2010 01:51:59, 10297728 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 3/16/2010 01:51:59, 12454016 bytes
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radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

Hi guys,

Can someone get us something that allow us to reproduce the issue(s) ?
Like a zip file taken from the root of your drive containing the full path to the scene file and OBJ+MTL etc?

Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
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