OctaneLive down for a few hours due to maintenance

[radiance]

Hi all,

Our OctaneLive backend service is currently down for maintenance at our hosting provider.

Although we have been notified earlier, we were not expecting the maintenance reported to have any impace on OctaneLive.
It should be restored in approximately one hour.

During this time, you cannot activate/deactivate OctaneRender licenses, access the livedb shared material database, and only use the software in offline mode.

Sorry for the inconvenience,
Yours,
The OctaneRender(R) Team

[Piernik]

I can not use the software in offline mode, "Could not connect to OctaneLive. Retrying in 10 seconds..."

[kubo]

what version are you using? with the latest builds if it can not connect it goes in offline mode.

[Piernik]

I have OctaneRender® 1.0 beta2.52. I downloads the last version OctaneRender® 1.025 b2.57 Test, but it does not work to offline.

Regards.

[face]

I have OctaneRender® 1.0 beta2.52. I downloads the last version OctaneRender® 1.025 b2.57 Test, but it does not work to offline.

Regards.

The problem is, an installation of an newer version don´t work when you are offline.
You must be online, then the newer version will be activated and can then work offline.

face

[Piernik]

So I have to wait until maintenance end, then activate right?

[face]

Correct

face

[Piernik]

thanks to information face.

Regards.

[enricocerica]

Does the OctaneLive is still down ? I can't use the 2.57 version.

[face]

Shows status: offline but Octane works...

face