Cinema 4D version 2019.1.5-R3 (Obsolete stable) 12.02.2020

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cmittenaere
Licensed Customer
Posts: 43
Joined: Wed Jul 23, 2014 7:28 pm

Hello,
I Have the same problem than rclassenphoto

When I have a small scene no problem, but when the geometry and material increase I have many crash.
I fact, the problem is when I adjust material with live viewer is activate.

Can you tell me how I can send you the log because is empty

Thanks
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aoktar
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cmittenaere wrote:Hello,
I Have the same problem than rclassenphoto

When I have a small scene no problem, but when the geometry and material increase I have many crash.
I fact, the problem is when I adjust material with live viewer is activate.

Can you tell me how I can send you the log because is empty

Thanks
Don't you have bugreport.zip? Also activate log outputs for this scene and send c4doctanelog.txt after crash.
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divasoft
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Location: Russia
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cmittenaere wrote:Hello,
I Have the same problem than rclassenphoto

When I have a small scene no problem, but when the geometry and material increase I have many crash.
I fact, the problem is when I adjust material with live viewer is activate.

Can you tell me how I can send you the log because is empty

Thanks
i Agree, i have a same problem with each complex scene.
rclassenphoto
Licensed Customer
Posts: 58
Joined: Tue Jan 16, 2018 6:05 pm

Thanks, guys! I hope we will find a solution for this. I can not use Octane in a Productive way in the moment, this cost me money.
cmittenaere
Licensed Customer
Posts: 43
Joined: Wed Jul 23, 2014 7:28 pm

This is the log when c4d crash when I adjust a material with live viewer activate
Attachments
c4doctanelog.txt
(4.18 MiB) Downloaded 263 times
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thanulee
Licensed Customer
Posts: 712
Joined: Sat Dec 19, 2015 11:00 pm

I read that this KB4535996 is optional in windows and can be uninstalled. I read it caused a lot of issues in general. Is that of any help?
rclassenphoto
Licensed Customer
Posts: 58
Joined: Tue Jan 16, 2018 6:05 pm

thanulee wrote:I read that this KB4535996 is optional in windows and can be uninstalled. I read it caused a lot of issues in general. Is that of any help?
I tried that, unfortunately it didn't work. It could be uninstalled, but the error was still there. after the uninstall from KB4535996 there was other problems after that. So I reinstalled it.
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aoktar
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cmittenaere wrote:This is the log when c4d crash when I adjust a material with live viewer activate
I cannot see any crash or error messages in this log. Could you try with 441.66 and Debug mode selected from Nvidia control panel?
Attachments
a1.jpg
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
cmittenaere
Licensed Customer
Posts: 43
Joined: Wed Jul 23, 2014 7:28 pm

Hello,

This is the new log with the new pilot and debug mode.
I notice the crash appears when octane check octane daylight and hdri.
Attachments
c4doctanelog.txt
(303.47 KiB) Downloaded 237 times
Capture.JPG
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bepeg4d
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Hi all,
if you are having issues with big scenes, that are giving CUDA errors, and unexpected closing, please try to perform a clean installation of Game Ready 442.50 driver:
https://www.nvidia.com/download/driverR ... 7537/en-us

To perform a clean installation, please follow these steps:
Image

ciao Beppe
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