Freeze, Black Screen

Sub forum for bug reports

Moderators: ChrisHekman, aoktar

Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
User avatar
rappet
Licensed Customer
Posts: 1962
Joined: Fri Apr 06, 2012 3:57 pm
Location: The Netherlands
Contact:

Hi creatorz,

Yes, I also think we have different problems, but maybe not.. that is the problem of not knowing what the problem is ;)
I thought I have solved my freeze/bluescreen problem and having one card not working.
I know for sure it is not the cards, and the problem only occurs in the plugin and not standalone.
Anyway, I got the cards working again in the plugin by reinstalling older plugin version.
Now the near future has to turn out if the freeze/bluescreen is solved as well.
thanx for letting know about "1080 ti nothing works except 378.92", because I have mixed cardss (1080ti, and Maxwell Titans).. so maybe I can solve my problem as weel jumping back to that driver.

Anyway I am glad to hear that your problem is solved and that gives me hope for solving mine.

greetz,

4090+3089ti & Quad 1080ti
ArchiCAD25, ofcourse Octane & OR-ArchiCAD plugin (love it)
http://www.tapperworks.com
http://www.facebook.com/pages/TAPPERWOR ... 9851341126
http://www.youtube.com/user/Tapperworks/videos
User avatar
creatorz
Licensed Customer
Posts: 27
Joined: Sat Jun 07, 2014 2:08 pm

Hi Rappet,

I hope that you will solve your problem, I downloaded all driver from Nvidia and started to install from the first one, very important not Express installation only Custom and check ''Perform a clean installation'', I tested until I find version that works, also be sure that windows update is disabled because it will install the last version automatically.

Have a nice day

Cheers
Product Designer & 3D Generalist

Windows 8.1 | 2X GTX Titan Black | 8 X GTX 980 | Intel Xeon | EVGA Classified SR-2 | 48 GB ECC RAM | 256 GTX Neutron SSD | X-Particle Pro 2.5 | Octane 2.16
User avatar
rappet
Licensed Customer
Posts: 1962
Joined: Fri Apr 06, 2012 3:57 pm
Location: The Netherlands
Contact:

Thanx, and if needed I will start another thread not to hack yours anymore :lol:

4090+3089ti & Quad 1080ti
ArchiCAD25, ofcourse Octane & OR-ArchiCAD plugin (love it)
http://www.tapperworks.com
http://www.facebook.com/pages/TAPPERWOR ... 9851341126
http://www.youtube.com/user/Tapperworks/videos
User avatar
creatorz
Licensed Customer
Posts: 27
Joined: Sat Jun 07, 2014 2:08 pm

For some reason the second computer with 1080 ti start to freeze again :( the First one is working with no problem.
I try to reinstall the driver again, or change version but still the same.

So frustrated and confusing :(
Product Designer & 3D Generalist

Windows 8.1 | 2X GTX Titan Black | 8 X GTX 980 | Intel Xeon | EVGA Classified SR-2 | 48 GB ECC RAM | 256 GTX Neutron SSD | X-Particle Pro 2.5 | Octane 2.16
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