Max freezes with Octane sun and texture

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1. That the issue has not already been disclosed
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All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
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mark0spasic
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paride4331 wrote:Hi mark0spasic,
What about low-priority in device tab?
Paride
It`s not related to low or high priority of the graphic cards, I even tried to deselect cards and tested one by one.
Definitely some problem with rgb image inside environment either in Octane sun or regular environment tab.
So max freezes for about 5 mins after that it become unfrozeen but the moment I change any parameter in rgb image (gamma, power etc.) max freezes again for 5 mins.
I must say this happens unrelated to image (hdr) inside rgb image because freeze even without any image loaded in rgb image.

EDIT

Ok so I tested all versions of Octane to see where this bug appears for first time and concluded that last working version is OctaneRender® for 3ds max® v3.03.2 - 4.10, from OctaneRender® for 3ds max® v3.03.2 - 4.11 - OctaneRender® for 3ds max® v3.03.4 - 4.20 [TEST] there is a bug. :roll: :cry:
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paride4331
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Hi mark0spasic,
I will try to explain your issue to 3ds Max Octane developers,
even though I was not able to replicate the case.
Thanks for your contribution.
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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abowen1
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hello mark0spasic and octane team . i also am seeing this bug. it happens when i load hdri or exr or jpg into sun texture and instance drag into material editor.
this is not a card priority issue in my testing
and it def was not happening in previous builds

im using OctaneRender_for_3ds_Max_3.03.4_-_4.21
Octane for 3ds Max | i7-4960x 3.60GHz | 32GB | 3 x GTX 780 6gb
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abowen1
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here is a sample scene with a jpg instead of hdr (same bug seen with jpg)

andre
Attachments
test1.zip
(10.65 MiB) Downloaded 220 times
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paride4331
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Hi abowen1,
I tested your files, it seems to work.
I video recorded about the test and attached it.
I do not think the issue depends on Octane,
It could be quite a latency caused by something else in windows ..?
Regards
Paride
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abowen1
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this is something with octane i am sure . as it wasnt there before and system hasnt changed ... i think you forgot the attachment :-) can u please resend ...and i will continue to look into issue here
.
A
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abowen1
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updated the drivers to latest versions and still experiencing the issue with the software freezing if i select the material slot with the hdri sun texture instance (or copy). is there anything you can suggest ?

mark0spacic have you by chance resolved this issue? :-)

... Also as has been said by mark0spacic . the issue is not seen in OctaneRender® for 3ds max® v3.03.2 - 4.10 only in newer builds :-(
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paride4331
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Hi abowen1,
I'm sorry, I forgot the attachment.
Here for you.
I will continue to look about your issue.
Regards
Paride
Attachments
Screen_2016-10-20-13h51m10s.rar
(6.48 MiB) Downloaded 186 times
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mark0spasic
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Sorry for not answering earlier in OctaneRender® for 3ds max® v3.03.4 - 4.21 I still have this problem, when I open your test scene my max freezes after I click on material editor. :cry:
AMD FX 6300, 24 GB RAM, Gigabyte ga-990fxa-ud5, 2x MSI GTX 780 3GB
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mark0spasic
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Problem is still present in OctaneRender® for 3ds max® v3.03.4 - 4.22 [TEST] .
AMD FX 6300, 24 GB RAM, Gigabyte ga-990fxa-ud5, 2x MSI GTX 780 3GB
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