License Activation

3D Studio Max Plugin (Export Script Plugins developed by [gk] and KilaD; Integrated Plugin developed by Karba)
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justix
Licensed Customer
Posts: 585
Joined: Sat Feb 27, 2010 8:01 pm

Hi, I'm sorry to be pushy but I wonder how long does it take to get my licence activation for the Autodesk plugin I purchased.
I received the email with payment notification and detail of installation etc.. but despite the purchase is paid in my customer area (9093) the octaneLive activation username and password for the plugin is still missing and I thought that I could test it during the weekend...too early?

Apologies for this little rant ; )
Win 7 64 | 2 X MSI AERO GtX 1070| Intel I7-6850K| 32 GB DDR4 RAM | Asus X99 II-A
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justix
Licensed Customer
Posts: 585
Joined: Sat Feb 27, 2010 8:01 pm

anyone?
Win 7 64 | 2 X MSI AERO GtX 1070| Intel I7-6850K| 32 GB DDR4 RAM | Asus X99 II-A
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FooZe
OctaneRender Team
Posts: 1335
Joined: Tue May 15, 2012 9:00 pm

Hi Justix,

We are looking at this now and will let you know by email when it's sorted.
Sorry about this.

Cheers
Chris.
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justix
Licensed Customer
Posts: 585
Joined: Sat Feb 27, 2010 8:01 pm

FooZe wrote:Hi Justix,

We are looking at this now and will let you know by email when it's sorted.
Sorry about this.

Cheers
Chris.
Thank you, sorted now ; )
Win 7 64 | 2 X MSI AERO GtX 1070| Intel I7-6850K| 32 GB DDR4 RAM | Asus X99 II-A
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