status:offline ?

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sashablagov
Licensed Customer
Posts: 2
Joined: Sat Oct 29, 2011 10:59 am

Hi,
Since yesterday the connection status is offline,
tell me please what to do and what is that?
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matej
Licensed Customer
Posts: 2083
Joined: Fri Jun 25, 2010 7:54 pm
Location: Slovenia

I noticed it too (yesterday evening, GMT+1) and also experienced two system-wide freezes while rendering (2.55b).

Dunno if it's connected with "status disconnected", but before that I never experienced Octane freezing my whole system.
SW: Octane 3.05 | Linux Mint 18.1 64bit | Blender 2.78 HW: EVGA GTX 1070 | i5 2500K | 16GB RAM Drivers: 375.26
cgmo.net
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Blenderik
Licensed Customer
Posts: 11
Joined: Wed Aug 17, 2011 9:46 am

There is no button to reconnect, right? mine is offline since this morning and I need to access the LiveMat Library.
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BionicRooster
Licensed Customer
Posts: 11
Joined: Tue Apr 19, 2011 6:36 am

I'm also 'offline' over here, and can't seem to get it 'online'.
Win 7 Pro x64, Phenom 9600 Quad Core @ 2.44Ghz, MSI GTX 560 Ti
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stanlong
Licensed Customer
Posts: 7
Joined: Fri Sep 30, 2011 4:44 am

I too am offline and can not render a new image. Where is RS? Paying customers can not render, and some have deadlines to meet. If you pay for software, you expect support. Where is RS on this issue?
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zivko
Licensed Customer
Posts: 75
Joined: Thu Dec 30, 2010 10:41 am

matej wrote:I noticed it too (yesterday evening, GMT+1) and also experienced two system-wide freezes while rendering (2.55b).

Dunno if it's connected with "status disconnected", but before that I never experienced Octane freezing my whole system.
offtopic, but 2.55b? isnt 2.52 latest beta?
desktop - win7 64bit, i5-4690, 12gb ddr3, 970gtx 4gb, 460gtx 2gb
laptop - win7 64bit, i7-2630qm, 10gb ddr3, 550m 2gb
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matej
Licensed Customer
Posts: 2083
Joined: Fri Jun 25, 2010 7:54 pm
Location: Slovenia

zivko wrote:
matej wrote:I noticed it too (yesterday evening, GMT+1) and also experienced two system-wide freezes while rendering (2.55b).

Dunno if it's connected with "status disconnected", but before that I never experienced Octane freezing my whole system.
offtopic, but 2.55b? isnt 2.52 latest beta?
2.52 is the latest "stable" beta, while 2.55b is the latest "testing" version. See here for 2.55b
SW: Octane 3.05 | Linux Mint 18.1 64bit | Blender 2.78 HW: EVGA GTX 1070 | i5 2500K | 16GB RAM Drivers: 375.26
cgmo.net
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zivko
Licensed Customer
Posts: 75
Joined: Thu Dec 30, 2010 10:41 am

thx
desktop - win7 64bit, i5-4690, 12gb ddr3, 970gtx 4gb, 460gtx 2gb
laptop - win7 64bit, i7-2630qm, 10gb ddr3, 550m 2gb
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abreukers
OctaneRender Team
Posts: 498
Joined: Thu Aug 18, 2011 12:28 am

hi everyone,

Please refer to: http://www.refractivesoftware.com/forum ... 24&t=10375

Even if the server was down for a moment, there should be no problems using Octane Render if one sticks to one version. It is only when you are transitioning between versions, because Octane Render needs to connect to our server to re-authenticate your license.

Version 2.55 and 2.55b are test release candidates that have not been publicly released. If you notice, it is under the 'Release Candidate Testing Forum' rather than at the 'Commercial Product News & Releases (Download here)' Forum.

Cheers...

Edit: Thanks to matej :) for holding the fort while the marines were preoccupied
i72630QM @ 2.00GHz | 6GB RAM | 2GB GeForce GT 540M | Win7 64bit
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