I bought Octane... and now?

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Thedahu
Licensed Customer
Posts: 5
Joined: Thu Mar 10, 2011 7:55 pm

Hello (again :D ).
I bought Octane one hour ago.
But, I didn't received any mail.
This is normal?

I checked if I wrote the correct e-mail, if the message was send in the spam box, but I found nothing.
User avatar
yoyoz
Licensed Customer
Posts: 451
Joined: Sat Dec 25, 2010 9:59 am
Location: Belgium

Hi Thedahu,

orders are processed manually during NZ business hours so you may experience some delay. Be patient or PM Erik and everything should be sorted quickly.

Cheers,
Yoyoz
Desktop: Ubuntu 13.04 x64 - i7-3770K @ 3.5GHz - 32GB DDR3 - GTX670 2048MB
Laptop: Linux Mint 11 x64 - i7-2860QM @ 2.5GHz - 16GB DDR3 - Quadro 3000M 2GB
Software: NVidia 319.12 - Cuda 4.2.9 - Blender 2.66a
Thedahu
Licensed Customer
Posts: 5
Joined: Thu Mar 10, 2011 7:55 pm

Ok, I didn't know that are processed order manually.
So, i'm being patient :lol: .
Thanks a lot
Daniel
Licensed Customer
Posts: 412
Joined: Wed Aug 11, 2010 9:52 am

They are, however, working on an automated system.
Core i7 950 @3.07GHz | GTX 460 2GB | 12GB RAM | Window 7 x64
24Fps
Licensed Customer
Posts: 5
Joined: Wed Mar 16, 2011 12:09 pm

Hello,
I also bought the license some hours ago and I have a password but I imagine that they have to send me the link to download it, alguién can it me clarify this?

Thanks
mib2berlin
Licensed Customer
Posts: 1194
Joined: Wed Jan 27, 2010 7:18 pm
Location: Germany

No, you could download here:
http://www.refractivesoftware.com/forum ... =24&t=5625

Cheers mib
Opensuse Leap 42.3/64 i5-3570K 16 GB
GTX 760 4 GB Driver: 430.31
Octane 3.08 Blender Octane
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