Viewport become suddenly gray

Blender (Export script developed by yoyoz; Integrated Plugin developed by JimStar)
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elvgz
Licensed Customer
Posts: 6
Joined: Sun Dec 25, 2016 3:37 pm

These days I am doing a bit of testing with Octane and Blender. I use the latest versions of the Prime tier from here https://render.otoy.com/shop/prime.php, with latest Nvidia Driver.
On many occasions, doing absolutely nothing abnormal, for example today simply resizing the viewport, or yesterday just clicking on the area where the nodes were, the main viewport suddenly turns grey. Even closing and reopening everything, or restarting the render does not change anything. Yesterday, for example, I solved it by cutting and pasting again the nodes I had made, and everything suddenly became normal again. I attach a screenshot.
How can I avoid this? Thank you
Attachments
blender_2025-06-13_11-19-14.jpg
elvgz
Licensed Customer
Posts: 6
Joined: Sun Dec 25, 2016 3:37 pm

I'm the only one with this problem?
linograndiotoy
OctaneRender Team
Posts: 1353
Joined: Thu Feb 01, 2018 7:10 pm

Hi!
Do you have a simple scene and steps to reproduce the issue?
elvgz
Licensed Customer
Posts: 6
Joined: Sun Dec 25, 2016 3:37 pm

linograndiotoy wrote: Mon Jun 16, 2025 8:11 pm Hi!
Do you have a simple scene and steps to reproduce the issue?
Not steps, because happens completely in a randomic way, but I will provide you an example scene as soon as it happens to me again
elvgz
Licensed Customer
Posts: 6
Joined: Sun Dec 25, 2016 3:37 pm

Ok, happens now. Gray viewport and "Waiting for image"
Only with this file, If I start over or change file, everything works flawless.
I've attached the file
Thank you
Attachments
broken.blend
(1.06 MiB) Downloaded 4 times
linograndiotoy
OctaneRender Team
Posts: 1353
Joined: Thu Feb 01, 2018 7:10 pm

What you're seeing is perfectly normal.

You currently have the Denoiser Beauty pass selected in the Preview Pass, but the Denoiser is not enabled, so that pass doesn't actually exist in the render.
To fix this, either:

Select the regular Beauty pass (non-denoised), or

Enable the Denoiser to make the Denoised Beauty pass available.

Hope this helps!
Screenshot 2025-06-18 102932.jpg
elvgz
Licensed Customer
Posts: 6
Joined: Sun Dec 25, 2016 3:37 pm

linograndiotoy wrote: Wed Jun 18, 2025 8:34 am What you're seeing is perfectly normal.

You currently have the Denoiser Beauty pass selected in the Preview Pass, but the Denoiser is not enabled, so that pass doesn't actually exist in the render.
To fix this, either:

Select the regular Beauty pass (non-denoised), or

Enable the Denoiser to make the Denoised Beauty pass available.

Hope this helps!

Screenshot 2025-06-18 102932.jpg
I've tested and is this!
well, I feel pretty stupid, definitely a shortcoming of mine that I could have very well avoided!
Thanks for the help!
linograndiotoy
OctaneRender Team
Posts: 1353
Joined: Thu Feb 01, 2018 7:10 pm

It's ok! We learn new things every day!
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