Our internet speed is 500 mbit up/down and I've never experienced internet outage in this building so I'm not sure what could be the cause.
For the past two months Octane is often not able to initialize on program startup
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Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.
All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).
Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
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Hurricane046
- Posts: 99
- Joined: Wed Jul 25, 2018 6:57 am
This is a an issue that has been prevalent for the past 2 months in our studio. Either something is wrong with our network or something wrong is with Octane servers. We're getting these errors several times a day and starting C4D with Octane feels like starting old lawn mower, takes a couple of attemps before you get it running.
Our internet speed is 500 mbit up/down and I've never experienced internet outage in this building so I'm not sure what could be the cause.
Our internet speed is 500 mbit up/down and I've never experienced internet outage in this building so I'm not sure what could be the cause.
Hi,
thanks for sharing the screenshot.
It could be a DNS issue and you could you try switching to the DNS service provided by Cloudflare, Instructions here:
https://1.1.1.1/dns/
ciao,
Beppe
thanks for sharing the screenshot.
It could be a DNS issue and you could you try switching to the DNS service provided by Cloudflare, Instructions here:
https://1.1.1.1/dns/
ciao,
Beppe