OctaneServer Prime crashing multiple times a day on multiple machines

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
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Hurricane046
Licensed Customer
Posts: 98
Joined: Wed Jul 25, 2018 6:57 am

Hello,

our studio is planning to transiton from Cycles to Octane in Blender but after week of testing we found that the OctaneServer Prime is extremely unstable and causes Octane in Blender to stop working at random times.

We don't know what to do about this since the app is properly signed in and in tray but at random times during the day just disappears and we have to start it again manually which is causing a lot of problems when working in Blender and turning Octane on.

We're using: OctaneRender® Prime for Blender - Windows (2024.1.2) and OctaneServer® Prime: Windows (2024.1.2)

Thank you!

Edit: I've been active Octane C4D user for 6 years now and never similar these issues in C4D.
interelectronix
Licensed Customer
Posts: 87
Joined: Fri Sep 22, 2023 9:25 am

Nvidia Drivers are the most likely cause. Up to now I am still using 522 and then everything is Rock Solid.
linograndiotoy
OctaneRender Team
Posts: 1350
Joined: Thu Feb 01, 2018 7:10 pm

It would be great if you could reproduce the issue with precise steps.
When does the Server crash happen? Is it crashing or just disconnecting?
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