Render Network Manager / Sign In Problems

[LA59494]

Hi there,

just discovered the Render Network Manager a few days ago and think its a great addition. Downloading works perfectly but for some reason I can't sign in on my Mac. Tried it with my Otoy Accout credentials and created an access token as well.

Here is the message I get when signing it with my account info:
"To use the Render Network Manager app you need a valid license and to be a whitelisted user for API access. Without being whitelisted you can use the app as a download manager only."

When I try with the access token it says that I don't granted the necessary permissions but I opted in all of them.

Best,
Lars

[bepeg4d]

Hi Lars,

please write to help at otoy dot com sharing your OTOY username, so we cn check your account.

ciao,
Beppe

[DinoMuhic]

Hi there,

just discovered the Render Network Manager a few days ago and think its a great addition. Downloading works perfectly but for some reason I can't sign in on my Mac. Tried it with my Otoy Accout credentials and created an access token as well.

Here is the message I get when signing it with my account info:
"To use the Render Network Manager app you need a valid license and to be a whitelisted user for API access. Without being whitelisted you can use the app as a download manager only."

When I try with the access token it says that I don't granted the necessary permissions but I opted in all of them.

Best,
Lars

Just to clear this up for everyone who stumbled over the same issue:

To use the Manager App fully and not just as a download manager, you need API access. That is something that needs to be granted to you first and which does not happen automatically.
Currently the only way is to request it via support and then we can whitelist you after you sign an NDA.

In the near future this might change however as we are trying to simplify the process.