Live Viewer doesn't refresh when reloading textures

Sub forum for bug reports

Moderators: ChrisHekman, aoktar

Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
Post Reply
User avatar
Hurricane046
Licensed Customer
Posts: 99
Joined: Wed Jul 25, 2018 6:57 am

This makes it nearly impossible to develop materials, test updated textures and overall create anything since everytime we make any subtle change to any texture we have to reload the entire scene. I myself update textures 100s of times per hour when working on assets and non-responsive Reload button is very bad for the workflow. :|

Example here:


I tested the same behavior in C4D 2024.5.1 + Octane 2023.1.1 and there it works perfectly. Each Reload button press promptly refreshes the scene.

Edit: Also tested on other machines with the same version of C4D and Octane I have on my machine (C4D 2025.0.2 + Octane 2024.1-[R3]) and it's also broken and the Reload button won't refresh the Live Viewer.
User avatar
bepeg4d
Octane Guru
Posts: 10356
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi,
sorry but I cannot reproduce this issue with C4D 2025.0.2 and c4doctane 2024.1-R3, in both Windows and macOS.

The Reload button is working as expected here in both Node Editor and Live View.

Could you share an example scene with assets that shows the issue?

If yes, please send me a link via Private Message.

ciao,
Beppe
User avatar
Hurricane046
Licensed Customer
Posts: 99
Joined: Wed Jul 25, 2018 6:57 am

It seems you are correct.

Based on the results of your testing we've reinstalled and restarted everything and you were right, the issue disappeared on both machines we tested yesterday. I'll keep close eye on this during this week, we expect to make many assets in the following days and if the issue won't appear again then it had to be something wrong on our end, not with C4D or Octane.

Thanks for the quick response!
Post Reply

Return to “Bug Reports”