I can no longer access my Otoy account

Generic forum to discuss Octane Render, post ideas and suggest improvements.
Forum rules
Please add your OS and Hardware Configuration in your signature, it makes it easier for us to help you analyze problems. Example: Win 7 64 | Geforce GTX680 | i7 3770 | 16GB
Post Reply
User avatar
pxlntwrk
Licensed Customer
Posts: 445
Joined: Sat Mar 23, 2013 2:21 pm
Location: France
Contact:

[Ticket 254107]
Hi,
I can no longer access my Otoy account, the site asks me to change my password because it no longer meets the security requirements,
Image
OK cool...
So I have to reset my password
But I never receive the email to reset the password (not in spam either).
Can you help me


ps:
I still have access to the Otoy forum
I cannot renew my subscription
:::::::::::::::::
pxlntwrk.net
adhesivex
Licensed Customer
Posts: 6
Joined: Sun Aug 25, 2013 10:48 pm

I'm having the same issue. Please help!
chrisfranklin6002
Licensed Customer
Posts: 17
Joined: Wed Jan 13, 2016 9:23 am

Same here!

What was the outcome??
User avatar
bepeg4d
Octane Guru
Posts: 10321
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

chrisfranklin6002 wrote:Same here!

What was the outcome??
Please write to help at otoy dot com sharing your OTOY username, thanks.

ciao,
Beppe
Post Reply

Return to “General Discussion”