How to fix Octane showing black screen?

[seaissi]

Hello,

Sorry, I am not sure how to use the correct format here...
My octane is showing a black screen and the Log shows:

Compute error 2097152:814:
compute device 0: Linking 00696900aaaadec4 shader failed
device 0: failed to initialize render thread 0x7fdc09784250


And in the Console window it shows:
Loaded Octane DLL:Octane X Studio PR13 version:10000307 SDK:PR13
Octane X for Cinema 4D PR13 built for:250 C4D vers:25015
C4D:25015 comp:[Si’s iMac] OS:[OS X 64 BIT] macOS: 版本12.2（版号21D49） versType:10
CPU:[GenuineIntel, stepping 12, model 14, instruction family 6] speed:3.7 GHz numOfCpu:6Ht
Plugins:[addons advanced_render alembic archigrass assetbrowser bitmapfilter bpexchange browser bugslife_client c4d_emulation c4d_viewport_render c4doctane-R25 ca ca2 cadexchange clothilde collada14 collada15 colorchoosergui compositing deltamush deployment dwg dwgobjects dynamics exchanges expressiontag fbx gltf goz hair i_skp interop interop_forger io_forger io_obj metrics mkmodeler mocca model mograph motioncam motiontracker nbo nbp newman nodeeditor objects onlineupdater physx_hybrid projectassetinspector python redshift relaxuv scenemanager2 sculpt sculptbrushes shader sketch sky sla spacemouse substance teamrender thinking_particles tool_system_hybrid tpoperators usd uvviewport volumes xpressocore xtensions ]
Loaded 89 osl scripts from dir:/Applications/Maxon Cinema 4D R25/plugins/C4D-OctaneX-Studio-PR13/res/osl_scripts
VRAM used/free/max:0Kb/8Gb/8Gb Out-of-core used:0Kb RAM used:30.057Gb total:40Gb OpenGL free/total:0/0
File not found:/Users/sichen/Library/Preferences/Maxon/Maxon Cinema 4D R25_EBA43BEE/updates-ox.txt
FumeFx library initialisation error!
--------------------------- EXPORT LOG ---------------------------
Multi-threaded material conversion, thread count=4
Export materials time= 0.088 ms
Collect objects time= 0.027 ms
Mesh creation time = 1.852 ms.
Api update time: 0.026 ms.
----------------------------------------------------------------------------------------
<<< Render failure detected!!! >>>
Please check render statistics to solve the problem.
MB:0/0 ST/MOV:0/1 Nodes:12 Tris:12 DispTris:0 Hairs:0 Meshes:1
Textures Grey8/16:0/0 Rgb32/64:0/0
>> ProcessUpdate(flags=CMOG cAsyn=1 dDelay=1
>> ProcessUpdate end res:0
>> ProcessUpdate(flags=CM cAsyn=0 dDelay=1
>> ProcessUpdate end res:0


Does this mean I don't have enough RAM? or some file is missing in my computer? How can I fix this problem?
Thank you!

[bepeg4d]

Hi,
the OctaneX version you can install depends on the GPU inside your mac, and macOS version installed.

What type of GPU do you have in your Mac, and what version of macOS do you have installed?

ciao,
Beppe

[orborneee]

I had this situation before, I went to replace it with a new Ram

[elijahnelson]

The error messages you're encountering suggest that there may be issues with the rendering in Octane, and it's not necessarily related to your RAMmapquest