EmberGen FX

Generic forum to discuss Octane Render, post ideas and suggest improvements.
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spartan00j
Licensed Customer
Posts: 351
Joined: Fri Sep 27, 2013 1:27 am
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EmberGen gives me this message when I enter my info. I'm on an Annual Maintenance subscription.
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Win 11
Ryzen Threadripper 2950X
128GB RAM
RTX 3060 TI
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bepeg4d
Octane Guru
Posts: 10399
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
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Hi,
for EmberGen and all the extra software, you need a Studio+ license, not a Maintenance.

Please write to help at otoy dot com, sharing your OTOY username, thanks.

ciao,
Beppe
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spartan00j
Licensed Customer
Posts: 351
Joined: Fri Sep 27, 2013 1:27 am
Contact:
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bepeg4d wrote:Hi,
for EmberGen and all the extra software, you need a Studio+ license, not a Maintenance.

Please write to help at otoy dot com, sharing your OTOY username, thanks.

ciao,
Beppe
Okay I will message them. But I have to say this is confusing / disturbing. I've had access to the software for a long time. Because initially I had the Enterprise licensing subscription. And just to have all the extra software I paid for taking away is concerning.
Win 11
Ryzen Threadripper 2950X
128GB RAM
RTX 3060 TI
Top
User avatar
spartan00j
Licensed Customer
Posts: 351
Joined: Fri Sep 27, 2013 1:27 am
Contact:
Contact spartan00j

Okay, Today it just started working again.
Weird....
Win 11
Ryzen Threadripper 2950X
128GB RAM
RTX 3060 TI
Top
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