LoadOctane error

[wyh880123]

I used to subscribe to OctaneRender Prime, which is no longer available. This is now converted to Octane Account. However, an error occurred during the conversion.

[wyh880123]

I failed to fix the problem even by reinstalling the system.

[azen]

Hello,

I tested the Prime Edition activation from both an Octane and Unity Account, and it seems to be working as expected.

The Message Box that you have seen is common when switching Login Account and/or License to see the error message that you have screenshotted. For the most part, activation should continue as normal. Can you confirm which version of Unity you are currently using?

[wyh880123]

The issue was fixed automatically the next day.