Help! I'm doing my taxes and realized I was double billed

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Singular1974
Licensed Customer
Posts: 19
Joined: Fri Nov 23, 2018 7:17 pm

I took advantage of the black friday sale this year and got octane for 199 for the year. But while doing my taxes I noticed I was also billed at full price 299 the very next day. I just checked my otoy account and sure enough I have two active licences for the same exact product activated one day apart. I would never have noticed had I not done my taxes...can someone help me? what do i do? I'm just a hobbyist by the way and don't have a lot of money.
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bepeg4d
Octane Guru
Posts: 10399
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
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Contact bepeg4d

Please write to help at otoy dot com, sharing your Otoy username, thanks.

ciao,
Beppe
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