Unclear Subscription Status

Maxon Cinema 4D (Export script developed by abstrax, Integrated Plugin developed by aoktar)

Moderators: ChrisHekman, aoktar

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Hightechmech
Licensed Customer
Posts: 36
Joined: Sat Dec 23, 2017 5:35 pm

Hi friends,
I cannot identify if my Octane subscription is active or not. Few days ago it was showing 28 days remained from the license but now it's giving me license error when opening C4d, it's weird, has anyone faced this issue?
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bepeg4d
Octane Guru
Posts: 10365
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi,
please visit your personal Octanelive page, and check the status of your licenses.:
for Perpetual licenses
for Subscription licenses

If listed in green as Available, you are good to go.
if they are listed in blue as Active, you need to deactivate your licenses by pressing the red Unlock button beside of both Standalone and Plugins licenses, since they are always working together.

if not enough, please write to help at otoy dot com sharing your otoy username.

ciao,
Beppe
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